Digital Accessibility Specialist, Senior

University of Maryland, Baltimore (UMB); Maryland; On-site; USD 41,000 - 49,000; Full time

Job summary

University of Maryland, Baltimore (UMB) seeks a coordinator to lead structured accessibility remediation efforts across units, establishing workflows and guidance to ensure compliance with WCAG and ADA requirements. You will train teams, track progress, and serve as the primary contact for accessibility questions.

The role emphasizes collaboration with stakeholders, development of documentation, and prioritization of high-risk issues, with the aim of sustainable institutional accessibility

Qualifications

• Four (4) years of related professional experience in digital accessibility, web content management, compliance coordination, web development, communications, instructional design, or related fields.
• Experience with accessibility evaluation tools and remediation workflows.
• Relevant accessibility certifications such as CPACC, WAS, or equivalent are preferred but not required.

Responsibilities

• Establishes and oversees structured digital accessibility remediation workflows across schools and administrative units.
• Develops and communicates accessibility expectations, standards, priorities, and remediation timelines.
• Tracks remediation progress across units and follows up to ensure timely completion of accessibility-related initiatives and requirements.
• Provides training, guidance, and consultation related to digital accessibility standards, policies, tools, and best practices.
• Serves as a centralized point of contact for accessibility-related questions and works to resolve ambiguities and implementation challenges.
• Collaborates with content owners, technical teams, communications staff, and leadership to support accessibility compliance efforts.
• Reviews digital content and platforms for accessibility concerns and provides recommendations for remediation and process improvement.
• Assists in developing documentation, guidance materials, reporting mechanisms, and institutional processes related to digital accessibility.
• Helps identify high-risk accessibility issues and supports prioritization of remediation efforts across units.
• In limited complex or high-risk cases, may directly assist with accessibility remediation of web content, documents, multimedia, or digital applications.
• Monitors evolving accessibility standards, regulatory requirements, and industry best practices and helps incorporate them into institutional guidance and workflows.
• Performs other duties as assigned.

Skills

Digital accessibility

Communication

Coordination

Training materials

Problem solving

Cross-department collaboration

WCAG/ADA knowledge

Written/verbal communication

Core Values alignment

Education

Bachelor’s degree in communications, information technology, web development, instructional technology, public administration, or a related field

Tools

WCAG/ADA standards

Job description

Job Description

This position is responsible for coordinating and overseeing structured accessibility remediation efforts across units, establishing consistent workflows and expectations, providing training and guidance, and serving as a primary point of contact for accessibility-related questions and issue resolution. The role helps ensure a coordinated and sustainable institutional approach to digital accessibility compliance and continuous improvement.

The position works collaboratively with stakeholders across the University to provide guidance, track progress, clarify requirements, resolve ambiguities, and support implementation efforts related to accessibility standards, policies, and best practices.

In limited high-risk or complex situations, the individual may also assist directly with accessibility evaluation and remediation activities.

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

The ideal candidate will personally connect with the Administration and Finance Guiding Principles which closely mirror UMB’s core values: Respect and Integrity, Well-Being and Sustainability, Equity and Justice, and Innovation and Discovery.

Primary Duties

• Establishes and oversees structured digital accessibility remediation workflows across schools and administrative units.
• Develops and communicates accessibility expectations, standards, priorities, and remediation timelines.
• Tracks remediation progress across units and follows up to ensure timely completion of accessibility-related initiatives and requirements.
• Provides training, guidance, and consultation related to digital accessibility standards, policies, tools, and best practices.
• Serves as a centralized point of contact for accessibility-related questions and works to resolve ambiguities and implementation challenges.
• Collaborates with content owners, technical teams, communications staff, and leadership to support accessibility compliance efforts.
• Reviews digital content and platforms for accessibility concerns and provides recommendations for remediation and process improvement.
• Assists in developing documentation, guidance materials, reporting mechanisms, and institutional processes related to digital accessibility.
• Helps identify high-risk accessibility issues and supports prioritization of remediation efforts across units.
• In limited complex or high-risk cases, may directly assist with accessibility remediation of web content, documents, multimedia, or digital applications.
• Monitors evolving accessibility standards, regulatory requirements, and industry best practices and helps incorporate them into institutional guidance and workflows.
• Performs other duties as assigned.

Education & Qualifications

Bachelor’s degree in communications, information technology, web development, instructional technology, public administration, or a related field.

Experience

Four (4) years of related professional experience in digital accessibility, web content management, compliance coordination, web development, communications, instructional design, or related fields.

Preferred Experience Includes

• Accessibility standards such as WCAG and ADA Title II requirements
• Training delivery and stakeholder support
• Accessibility evaluation tools and remediation workflows
• Cross-functional project coordination

Certification/Licensure

Relevant accessibility certifications such as CPACC, WAS, or equivalent are preferred but not required.

Other

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis.

Knowledge, Skills, Abilities

• Knowledge of digital accessibility principles, standards, and best practices, including WCAG and ADA-related requirements.
• Ability to communicate accessibility requirements and guidance clearly to both technical and non-technical audiences.
• Strong organizational and coordination skills with the ability to manage multiple remediation efforts and follow-up activities simultaneously.
• Ability to develop training materials and deliver effective training sessions and consultations.
• Ability to analyze accessibility issues, resolve ambiguities, and recommend practical solutions.
• Ability to work collaboratively across departments and organizational levels.
• Knowledge of web content management systems, document accessibility practices, and common digital accessibility evaluation tools.
• Strong written and verbal communication skills.
• Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range

$ 29.57/hour to $35.48/hour (hourly equivalent of $61,680 - $74,000).

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [e-mail]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.

About Us

The University of Maryland, Baltimore (UMB) is Maryland’s public health, law, and human services university. Six professional schools and the interdisciplinary Graduate School confer the majority of health care, human services, and law professional degrees in Maryland each year.

Our goal is to support the University’s mission of education, research, clinical care, and public service by amplifying UMB’s voice as a thought and action leader, and to enhance goodwill in the communities and people with whom we engage. UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [e-mail]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. Regular and contractual employee are eligible for a comprehensive benefits package.