Digital Accessibility Program Lead

University of Maryland, Baltimore; Baltimore (MD); On-site; USD 62,000 - 74,000; Full time

Job summary

University of Maryland, Baltimore is seeking an Accessibility Program Lead to coordinate remediation efforts across campus units, establish consistent workflows, and guide implementation of accessibility standards. The role includes training staff and collaborating with content owners, technical teams, and leadership to improve digital accessibility.

The ideal candidate will monitor WCAG and ADA compliance, prioritize high-risk issues, and drive continuous improvement while aligning with UMB

Qualifications

• Bachelor’s degree in a related field.
• Four years of related professional experience in digital accessibility, web content management, compliance coordination, web development, communications, instructional design, or related fields.
• Knowledge of WCAG and ADA Title II requirements.
• Ability to communicate accessibility guidance clearly to technical and non-technical audiences.
• Cross-functional project coordination experience.
• Training delivery and stakeholder support experience.
• Relevant accessibility certifications such as CPACC or WAS preferred.

Responsibilities

• Establishes and oversees structured digital accessibility remediation workflows across schools and administrative units.
• Develops and communicates accessibility expectations, standards, priorities, and remediation timelines.
• Tracks remediation progress across units and follows up to ensure timely completion.
• Provides training, guidance, and consultation related to digital accessibility standards, policies, tools, and best practices.
• Serves as a centralized point of contact for accessibility-related questions and works to resolve ambiguities and implementation challenges.
• Collaborates with content owners, technical teams, communications staff, and leadership to support accessibility compliance efforts.
• Reviews digital content and platforms for accessibility concerns and provides recommendations for remediation and process improvement.
• Assists in developing documentation, guidance materials, reporting mechanisms, and institutional processes related to digital accessibility.
• Helps identify high-risk accessibility issues and supports prioritization of remediation efforts across units.
• In limited complex or high-risk cases, may directly assist with accessibility remediation of web content, documents, multimedia, or digital applications.
• Monitors evolving accessibility standards, regulatory requirements, and industry best practices and helps incorporate them into institutional guidance and workflows.
• Performs other duties as assigned.

Skills

Digital accessibility

Project coordination

Training delivery

Stakeholder engagement

Communication

Education

Bachelor’s degree in related field

Tools

Accessibility evaluation tools

Job description

University of Maryland, Baltimore is seeking an Accessibility Program Lead to coordinate remediation efforts across campus units, establish consistent workflows, and guide implementation of accessibility standards. The role includes training staff and collaborating with content owners, technical teams, and leadership to improve digital accessibility.

The ideal candidate will monitor WCAG and ADA compliance, prioritize high-risk issues, and drive continuous improvement while aligning with UMB