Digital Accessibility Specialist, Senior

University of Maryland, Baltimore; Baltimore (MD); On-site; USD 62,000 - 74,000; Full time

Job summary

University of Maryland, Baltimore is seeking an Accessibility Program Lead to coordinate remediation efforts across campus units, establish consistent workflows, and guide implementation of accessibility standards. The role includes training staff and collaborating with content owners, technical teams, and leadership to improve digital accessibility.

The ideal candidate will monitor WCAG and ADA compliance, prioritize high-risk issues, and drive continuous improvement while aligning with UMB

Qualifications

• Bachelor’s degree in a related field.
• Four years of related professional experience in digital accessibility, web content management, compliance coordination, web development, communications, instructional design, or related fields.
• Knowledge of WCAG and ADA Title II requirements.
• Ability to communicate accessibility guidance clearly to technical and non-technical audiences.
• Cross-functional project coordination experience.
• Training delivery and stakeholder support experience.
• Relevant accessibility certifications such as CPACC or WAS preferred.

Responsibilities

• Establishes and oversees structured digital accessibility remediation workflows across schools and administrative units.
• Develops and communicates accessibility expectations, standards, priorities, and remediation timelines.
• Tracks remediation progress across units and follows up to ensure timely completion.
• Provides training, guidance, and consultation related to digital accessibility standards, policies, tools, and best practices.
• Serves as a centralized point of contact for accessibility-related questions and works to resolve ambiguities and implementation challenges.
• Collaborates with content owners, technical teams, communications staff, and leadership to support accessibility compliance efforts.
• Reviews digital content and platforms for accessibility concerns and provides recommendations for remediation and process improvement.
• Assists in developing documentation, guidance materials, reporting mechanisms, and institutional processes related to digital accessibility.
• Helps identify high-risk accessibility issues and supports prioritization of remediation efforts across units.
• In limited complex or high-risk cases, may directly assist with accessibility remediation of web content, documents, multimedia, or digital applications.
• Monitors evolving accessibility standards, regulatory requirements, and industry best practices and helps incorporate them into institutional guidance and workflows.
• Performs other duties as assigned.

Skills

Digital accessibility

Project coordination

Training delivery

Stakeholder engagement

Communication

Education

Bachelor’s degree in related field

Tools

Accessibility evaluation tools

Job description

Job Description

This position is responsible for coordinating and overseeingstructured accessibility remediation efforts across units, establishing consistent workflows and expectations, providingtraining and guidance, and serving as a primary point of contactfor accessibility-related questions and issue resolution. The rolehelps ensure a coordinated and sustainable institutional approachto digital accessibility compliance and continuousimprovement.

The position works collaboratively with stakeholders across theUniversity to provide guidance, track progress, clarifyrequirements, resolve ambiguities, and support implementationefforts related to accessibility standards, policies, and bestpractices.

In limited high-risk or complex situations, the individual may alsoassist directly with accessibility evaluation and remediationactivities.

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland.

The ideal candidate will personally connect with theAdministration and Finance Guiding Principles which closely mirrorUMB’s core values: Respect and Integrity, Well-Being andSustainability, Equity and Justice, and Innovation andDiscovery.

Primary Duties:

• Establishes and oversees structured digital accessibilityremediation workflows across schools and administrativeunits.
• Develops and communicates accessibility expectations,standards, priorities, and remediation timelines.
• Tracks remediation progress across units and follows up toensure timely completion of accessibility-related initiatives andrequirements.
• Provides training, guidance, and consultation related todigital accessibility standards, policies, tools, and bestpractices.
• Serves as a centralized point of contact foraccessibility-related questions and works to resolve ambiguitiesand implementation challenges.
• Collaborates with content owners, technical teams,communications staff, and leadership to support accessibilitycompliance efforts.
• Reviews digital content and platforms for accessibilityconcerns and provides recommendations for remediation and processimprovement.
• Assists in developing documentation, guidance materials,reporting mechanisms, and institutional processes related todigital accessibility.
• Helps identify high-risk accessibility issues and supportsprioritization of remediation efforts across units.
• In limited complex or high-risk cases, may directly assist withaccessibility remediation of web content, documents, multimedia, ordigital applications.
• Monitors evolving accessibility standards, regulatoryrequirements, and industry best practices and helps incorporatethem into institutional guidance and workflows.
• Performs other duties as assigned.

Qualifications

Education:

Bachelor’s degree in communications, information technology, webdevelopment, instructional technology, public administration, or arelated field.

Experience:

Four (4) years of related professional experience in digitalaccessibility, web content management, compliance coordination, webdevelopment, communications, instructional design, or relatedfields.

Preferred experience includes:

• Accessibility standards such as WCAG and ADA Title IIrequirements
• Training delivery and stakeholder support
• Accessibility evaluation tools and remediation workflows
• Cross-functional project coordination

Certification/Licensure:

Relevant accessibility certifications such as CPACC, WAS, orequivalent are preferred but not required.

Other:

Except for qualifications established by law, additional relatedexperience and formal education in which one has gained theknowledge, skills, and abilities required for full performance ofthe work of the job class may be substituted for the education orexperience requirement on a year-for-year basis.

Knowledge, Skills, Abilities:

• Knowledge of digital accessibility principles, standards, andbest practices, including WCAG and ADA-related requirements.
• Ability to communicate accessibility requirements and guidanceclearly to both technical and non-technical audiences.
• Strong organizational and coordination skills with the abilityto manage multiple remediation efforts and follow-up activitiessimultaneously.
• Ability to develop training materials and deliver effectivetraining sessions and consultations.
• Ability to analyze accessibility issues, resolve ambiguities,and recommend practical solutions.
• Ability to work collaboratively across departments andorganizational levels.
• Knowledge of web content management systems, documentaccessibility practices, and common digital accessibilityevaluation tools.
• Strong written and verbal communication skills.
• Ability to demonstrate, understand, apply, and adhere to theUMB Core Values of Respect and Integrity, Well-being andSustainability, Equity and Justice, and Innovation andDiscovery.

Hiring Range:

$ 29.57/hour to $35.48/hour (hourlyequivalent of $61,680 - $74,000).

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans with Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact [e-mail] Please note that onlyinquiries concerning an ADA request for reasonable accommodationwill be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates. Individualsmay report concerns or questions to the Title IX Coordinator. Readthe UMB Notice of Non-Discrimination for more information.

About Us

The University of Maryland, Baltimore (UMB) is Maryland’s publichealth, law, and human services university. Six professionalschools and the interdisciplinary Graduate School confer themajority of health care, human services, and law professionaldegrees in Maryland each year.

Our goal is to support the University’s mission of education,research, clinical care, and public service by amplifying UMB’svoice as a thought and action leader, and to enhance goodwill inthe communities and people with whom we engage. UMB is a publicuniversity and constituent institution of the University System ofMaryland. All employees are expected to work primarily physicallywithin the State of Maryland.

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans With Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request . Youmay also contact [e-mail]. Please note that onlyinquiries concerning an ADA request for reasonable accommodationwill be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates. Individualsmay report concerns or questions to the Title IX Coordinator. Readthe UMB Notice of Non-Discrimination for moreinformation.

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland.

Regular and contractual employee are eligible for a comprehensive benefits package