Digital Accessibility Program Lead

University of Maryland, Baltimore (UMB); Maryland; On-site; USD 41,000 - 49,000; Full time

Job summary

University of Maryland, Baltimore (UMB) seeks a coordinator to lead structured accessibility remediation efforts across units, establishing workflows and guidance to ensure compliance with WCAG and ADA requirements. You will train teams, track progress, and serve as the primary contact for accessibility questions.

The role emphasizes collaboration with stakeholders, development of documentation, and prioritization of high-risk issues, with the aim of sustainable institutional accessibility

Qualifications

• Four (4) years of related professional experience in digital accessibility, web content management, compliance coordination, web development, communications, instructional design, or related fields.
• Experience with accessibility evaluation tools and remediation workflows.
• Relevant accessibility certifications such as CPACC, WAS, or equivalent are preferred but not required.

Responsibilities

• Establishes and oversees structured digital accessibility remediation workflows across schools and administrative units.
• Develops and communicates accessibility expectations, standards, priorities, and remediation timelines.
• Tracks remediation progress across units and follows up to ensure timely completion of accessibility-related initiatives and requirements.
• Provides training, guidance, and consultation related to digital accessibility standards, policies, tools, and best practices.
• Serves as a centralized point of contact for accessibility-related questions and works to resolve ambiguities and implementation challenges.
• Collaborates with content owners, technical teams, communications staff, and leadership to support accessibility compliance efforts.
• Reviews digital content and platforms for accessibility concerns and provides recommendations for remediation and process improvement.
• Assists in developing documentation, guidance materials, reporting mechanisms, and institutional processes related to digital accessibility.
• Helps identify high-risk accessibility issues and supports prioritization of remediation efforts across units.
• In limited complex or high-risk cases, may directly assist with accessibility remediation of web content, documents, multimedia, or digital applications.
• Monitors evolving accessibility standards, regulatory requirements, and industry best practices and helps incorporate them into institutional guidance and workflows.
• Performs other duties as assigned.

Skills

Digital accessibility

Communication

Coordination

Training materials

Problem solving

Cross-department collaboration

WCAG/ADA knowledge

Written/verbal communication

Core Values alignment

Education

Bachelor’s degree in communications, information technology, web development, instructional technology, public administration, or a related field

Tools

WCAG/ADA standards

Job description

University of Maryland, Baltimore (UMB) seeks a coordinator to lead structured accessibility remediation efforts across units, establishing workflows and guidance to ensure compliance with WCAG and ADA requirements. You will train teams, track progress, and serve as the primary contact for accessibility questions.

The role emphasizes collaboration with stakeholders, development of documentation, and prioritization of high-risk issues, with the aim of sustainable institutional accessibility