Director of Inclusive UX & Accessibility Strategy

Unum Ireland; Tennessee; On-site; USD 109,000 - 224,000; Full time

Benefits offered by this job

Onsite fitness facilities

Generous paid time off

Professional development programs

Healthcare benefits

Job summary

Unum seeks a Director, Inclusive Design & Accessibility to lead a centralized UX design practice and embed WCAG-aligned accessibility across the SDLC. This campus-based, onsite role partners with Product, Engineering, Legal, and Compliance to translate user needs into inclusive digital experiences.

You will coach design teams, champion diverse user contexts, and build scalable governance, templates, and training to raise the organization’s accessibility maturity.

Qualifications

• Bachelor's degree or equivalent in UX, design, technology, or related field.
• 10+ years in UX, digital product development, or accessibility with leadership.
• Deep WCAG knowledge and translating criteria into practical expectations.
• Familiarity with ADA/508 and US accessibility requirements and risk awareness.
• Hands-on with assistive tech, evaluation methods, and testing.
• Experience integrating UX/accessibility into Agile delivery.

Responsibilities

• Lead UX design talent, alignment with product priorities, and capacity planning.
• Set design quality standards, inclusive design, and documentation practices.
• Embed accessibility across planning, discovery, design, development, and testing.
• Guide cross‑functional teams in applying inclusive design across interactions and content.
• Build governance, resources, templates, and learning programs for accessibility.
• Measure adoption, quality, and risk; drive continuous improvement.

Skills

UX design leadership

WCAG conformance

ADA/Section 508 knowledge

Assistive technologies

Agile delivery

Executive communication

Education

Bachelor's degree or equivalent

Accessibility credential (IAAP CPACC/WAS/CPWA)

Tools

WCAG guidelines

WCAG knowledge

Assistive technology testing

Job description

Unum seeks a Director, Inclusive Design & Accessibility to lead a centralized UX design practice and embed WCAG-aligned accessibility across the SDLC. This campus-based, onsite role partners with Product, Engineering, Legal, and Compliance to translate user needs into inclusive digital experiences.

You will coach design teams, champion diverse user contexts, and build scalable governance, templates, and training to raise the organization’s accessibility maturity.