Digestive Health Referral Coordinator

Bronson Health; Battle Creek (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Bronson Health in Battle Creek is seeking a dedicated Referral Coordinator for Digestive Health to manage the end-to-end referral workflow. You will coordinate between patients, physicians, specialty offices, primary care practices, and insurers to ensure timely access and accurate documentation.

Required are knowledge of medical terminology and strong communication skills; experience with electronic health records and prior authorization is preferred.

Qualifications

• Requires a high school diploma or GED and 1–2 years related experience.
• Medical Assistant Registry/Certification or LPN license preferred (within MI).
• Knowledge of CPT/ICD-9 coding and medical terminology is beneficial.

Responsibilities

• Coordinate referral activity between patient, physician, specialty office, and insurance.
• Manage referral/order work queues in the electronic health record system.
• Cross-train to support check-in/check-out duties.
• Maintain patient confidentiality and deliver excellent customer service.
• Obtain accurate billing and demographic information and secure prior authorizations when needed.

Skills

Medical terminology

Verbal and written communication

Customer service

Time management

Confidentiality

Education

High school diploma or GED

Medical Assistant Certification

LPN license

Tools

Medic

Microsoft Office

Job description

Bronson Health in Battle Creek is seeking a dedicated Referral Coordinator for Digestive Health to manage the end-to-end referral workflow. You will coordinate between patients, physicians, specialty offices, primary care practices, and insurers to ensure timely access and accurate documentation.

Required are knowledge of medical terminology and strong communication skills; experience with electronic health records and prior authorization is preferred.