Referral Coordinator

Bronson Healthcare; Battle Creek (NE); In loco; USD 22.000 - 33.000; Tempo pieno

Descrizione del lavoro

Bronson Health in Battle Creek is seeking a Referral Coordinator to manage the referral process across patient, physician, specialty offices, and insurers. This role emphasizes accuracy, confidentiality, and timely communication to keep patient care seamless.

Responsibilities include coordinating referral activity, validating demographic and billing details, and securing prior authorizations. The ideal candidate has a high school diploma and 1–2 years related experience; Medical Assistant or LPN

Competenze

• High school diploma or GED with 1-2 years related experience.
• Medical Assistant or LPN program completed preferred.
• Current MA Registry or LPN license preferred (MI).

Mansioni

• Coordinate referral activity and scheduling between patients, physicians, and offices.
• Obtain accurate billing and demographic information.
• Coordinate and manage prior authorizations and payer communications.
• Maintain patient confidentiality and collaborate with the care team.

Conoscenze

Medical terminology

CPT ICD-9 coding

Computer skills

Communication skills

Confidentiality

Time management

Teamwork

Formazione

High school diploma or GED

Medical Assistant or LPN program preferred

Strumenti

Microsoft Office

Medic

Descrizione del lavoro

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Battle Creek-4625 Beckley Rd. - Suite 2002

Title

Referral Coordinator

The Referral Coordinator coordinates all aspects of the referral process, including referral activity in the office between the patient, physician, specialty office, primary care office, and insurance company. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements:

High school diploma or general education degree (GED) and 1-2 years related experience and/or training required

Successful completion of a Medical Assistant or LPN program preferred

Current Medical Assistant Registry or Certification, or LPN license preferred (must be in good standing and valid in the state of Michigan).

Requirements For Financial Clearance ONLY -High school diploma or general education degree (GED) and 1-2 years related experience and/or training required

Requirements For ProHealth ONLY - Medical Assistant Registry or Certification, or LPN license in the state of Michigan required within 90 days of hire.

• Knowledge of medical terminology, and CPT, ICD-9 coding
• Must have excellent computer skills (i.e. Microsoft Office, Medic).
• Must have excellent verbal and written communication skills.
• Ability to maintain positive customer service.
• Ability to establish effective working relations with office staff and employees in a team environment.
• Must maintain the highest level of confidentiality.
• Effective prioritization skills and ability to manage time independently.
• Maintain patient confidentiality.
• Maintain excellent customer service, including problem-solving payor issues.
• Manages electronic health record referral/order work queues according to office/provider preference and the needs of patients.
• Coordinates and schedules referral activity.
• Obtains accurate billing and demographic information.
• Assures prior authorization for requested services under payer guidelines.
• Communicates delays/denials to ProHealth team and employer.
• Process referrals by CPT, ICD-9 coding.
• Participates in case management meetings.
• Additional duties based on department

Responsibilities For Digestive Health Only

• Includes processing and scheduling of all Digestive Health procedures throughout the System
• Cross-trained to assist with both check-in and check-out of patients
• Work on a rotational basis to cover the in-person scheduling desk

Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

7300 Home Care (BAH)