Diesel Service Advisor — Fast-Paced Shop, Evening Shift

Iowa 80 Group; Kenly (NC); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Employee discounts

Career advancement opportunities

Team-oriented environment

Stable, full-time employment

Résumé du poste

Kenly 95 Petro Travel Center is seeking a Diesel Service Advisor/Service Writer for the evening shift. This role connects customers with diesel technicians, ensuring accurate service documentation and smooth workflows from start to finish.

The ideal candidate excels in customer service, communication, and multi-tasking in a fast-paced, high-volume shop environment. On-site position with opportunities for growth and career advancement.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and able to handle multiple priorities.
• Comfortable working in a busy, high-volume diesel service environment.
• Professional, positive attitude with a strong work ethic.
• Ability to think quickly and solve problems effectively.

Responsabilités

• Greet and assist customers professionally, assessing their service needs.
• Accurately document repair orders and service requests.
• Coordinate repairs with technicians and schedule maintenance.
• Provide clear, timely updates to customers on repair status, timelines, and costs.
• Maintain detailed service records in management systems.

Connaissances

Customer service

Communication

Organized

Problem solving

Diesel shop environment

Tech proficiency

Outils

Service management software

Description du poste

Kenly 95 Petro Travel Center is seeking a Diesel Service Advisor/Service Writer for the evening shift. This role connects customers with diesel technicians, ensuring accurate service documentation and smooth workflows from start to finish.

The ideal candidate excels in customer service, communication, and multi-tasking in a fast-paced, high-volume shop environment. On-site position with opportunities for growth and career advancement.