Dialysis Insurance Navigator & Patient Benefits

CH01 CHE Fresenius Medical Care (Schweiz) AG; Wyoming (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Fresenius Medical Care seeks an Insurance Options Coordinator to educate dialysis patients on insurance choices, assist with applications, and coordinate with Medicare/Medicaid programs. The role requires attention to eligibility, document collection, and liaison with insurers to resolve issues.

Responsibilities include maintaining up-to-date patient insurance data, supporting enrollment efforts, and preparing monthly reports for QA and auditing purposes.

Qualifications

• 2–5 years of related healthcare experience preferred.
• Experience with Medicare, Social Security and Medicaid systems a plus.
• Strong written and verbal communication skills; customer service oriented.

Responsibilities

• Meets with patients to educate and coordinate insurance options and enrollment.
• Tracks and verifies patient insurance status and eligibility.
• Completes paperwork for indigent waivers and open enrollment processes.
• Analyzes billing data to ensure accurate insurance information for AR department.

Skills

Communication

Customer service

Organization

Time management

Independent work

MS Office

Education

Bachelor's degree in Social Work or healthcare

Tools

Microsoft Office

Job description

Fresenius Medical Care seeks an Insurance Options Coordinator to educate dialysis patients on insurance choices, assist with applications, and coordinate with Medicare/Medicaid programs. The role requires attention to eligibility, document collection, and liaison with insurers to resolve issues.

Responsibilities include maintaining up-to-date patient insurance data, supporting enrollment efforts, and preparing monthly reports for QA and auditing purposes.