Diagnostics Scheduler North Campus

Banner Health; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Banner Health is seeking a Surgery Scheduler for the Cath Lab at BUMC-T North in Tucson. The role focuses on scheduling and confirming patients for upcoming cardiac procedures, coordinating with physicians, nursing staff, and administrative teams.

Ideal candidates have at least 2 years in healthcare scheduling and a solid understanding of Cardiac/Cath Lab workflows. The position requires strong communication, problem-solving, and confidentiality skills, with day shifts Monday through Friday and

Qualifications

• High school diploma or GED or equivalent working knowledge.
• 2 years medical clerical experience preferred, especially hospital central scheduling or physician office scheduling.
• Knowledge of medical terminology.
• Excellent organizational, human relations, and communication skills.

Responsibilities

• Receive physician orders, verify details, and respond to scheduling inquiries.
• Schedule patients for treatments or diagnostic procedures using computerized scheduling systems; resolve conflicts.
• Enter patient information and maintain current records; prepare charts and manage files.
• Distribute educational materials to patients and families when needed; answer diverse questions or refer to clinical staff.
• Provide administrative support to the assigned unit as required.
• Interface with physicians, office staff, patients and families; understand procedures and patient needs; maintain confidentiality.

Skills

Healthcare scheduling

Phone communication

Documentation

Confidentiality

Education

High school diploma/GED

Tools

Scheduling software

Office software

Job description

Primary City/State:Tucson, ArizonaDepartment Name:Cardiology Pgm AdminWork Shift:DayJob Category:Administrative ServicesHealth care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.As a Surgery Scheduler for our Cath Lab team, you will fulfill all tasks related to scheduling and confirming patients for upcoming procedures. To accomplish these takes, you will utilize strong decision making, communication and problem-solving skills aimed at maximizing customer satisfaction for patients, physicians, nursing staff, and administrative colleagues.Shift: Mon-Fri 7:30am-4pmLocation: BUMC-T North (3838 N Campbell Ave) but may float to Main Campus occasionally.Ideal Candidate:At least 2 years of experience in healthcare, preferably scheduling or Patient Access;General understanding of Cardiac and/or Cath Lab daily workflow.Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.POSITION SUMMARYThis position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.CORE FUNCTIONS1. Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.2. Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.3. Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.4. Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.5. Provides administrative support to the assigned unit when required.6. Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills.Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports.PREFERRED QUALIFICATIONSAdditional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy