Diagnostics Scheduler North Campus

Banner Health Corporate; Illinois; On-site; USD 42,000 - 54,000; Full time

Job summary

Banner Health is seeking a Surgery Scheduler for the Cath Lab at University Medical Center Tucson. The role schedules and confirms patients for procedures, verifies insurance, and coordinates pre-authorizations, working with physicians, nursing staff, and administration.

The ideal candidate has at least 2 years in healthcare scheduling and understands Cardiac/Cath Lab workflow. Shift is Mon-Fri 7:30am-4pm in Tucson, with potential occasional float to Main Campus.

Qualifications

• High school diploma or GED or equivalent working knowledge.
• Approximately 2 years of medical clerical experience, preferably in hospital central scheduling or physician office scheduling.
• Medical terminology is required.
• Proficient with office software and computers and possess the ability to use computerized scheduling systems.
• Ability to maintain accurate statistics and confidentiality.

Responsibilities

• Receive physician orders and verify insurance; obtain pre-authorizations and pre-certifications.
• Schedule patients for treatments or diagnostic procedures using scheduling systems.
• Enter patient information in scheduling system and maintain records; prepare charts.
• Distribute educational materials to patients and families as needed.
• Provide administrative support to the assigned unit; interface with physicians and staff.
• Handle confidential information and coordinate with clinicians and patients.

Skills

Decision making

Communication

Problem solving

Education

High school diploma / GED

Medical terminology knowledge

Tools

Office software

Scheduling systems

Job description

Primary City/State: Tucson, Arizona Department Name: Cardiology Pgm Admin Work Shift: Day Job Category: Administrative Services Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. As a Surgery Scheduler for our Cath Lab team, you will fulfill all tasks related to scheduling and confirming patients for upcoming procedures. To accomplish these takes, you will utilize strong decision making, communication and problem-solving skills aimed at maximizing customer satisfaction for patients, physicians, nursing staff, and administrative colleagues. Shift: Mon-Fri 7:30am-4pm Location: BUMC-T North (3838 N Campbell Ave) but may float to Main Campus occasionally. Ideal Candidate: At least 2 years of experience in healthcare, preferably scheduling or Patient Access; General understanding of Cardiac and/or Cath Lab daily workflow.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center's Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

CORE FUNCTIONS

• 1. Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and pre-certifications. Answers all telephone inquiries related to scheduling.
• 2. Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.
• 3. Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.
• 4. Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.
• 5. Provides administrative support to the assigned unit when required.
• 6. Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills. Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

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Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.