Surgery Scheduler Neurosciences Glendale

Banner Health; United States; On-site; USD 40,000 - 56,000; Full time

Job summary

Banner Health’s Neuroscience Clinic in Glendale, AZ is seeking a Surgery Scheduler to join our high-volume team. The role schedules surgical, cardiovascular or obstetrical procedures using a computerized system, while entering orders and charges and reporting statistics for management.

You will work with physicians, staff and patients in a friendly, patient‑focused environment, ensuring accurate data and smooth clinic operations. Monday–Friday, 8:00am–4:30pm.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Typically 2 years of medical clerical experience, preferably in scheduling.
• Knowledge of medical terminology.
• Knowledge of payor contract terms and processes.
• Excellent organizational, human relations and communication skills.
• Ability to use word processing, spreadsheet software and computerized scheduling systems.

Responsibilities

• Coordinates case times for elective, urgent or emergent surgeries in a scheduling system.
• Enters physician orders, charges and patient data; compiles reports for management.
• Acts as receptionist and liaison among patients, physicians and staff; maintains confidentiality.
• Maintains facility/work orders and supplies as required by the department.
• Ensures smooth workflow in the assigned unit and handles high‑stress situations with minimal supervision.

Skills

Medical clerical experience

Organizational skills

Communication skills

Teamwork

Word processing & spreadsheets

Scheduling systems

Attention to deadlines

Education

High school diploma/GED

Tools

Word processing software

Spreadsheet software

Scheduling systems

Job description

Primary City/State

Glendale, Arizona

Department Name

Neurosurgery-T-Bird

Work Shift

Day

Job Category

Administrative Services

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you!

This position is in our high-volume Neuroscience Clinic providing the most advanced care for conditions impacting the brain. Our expert neurologists are improving care and research for many conditions including stroke, epilepsy, multiple sclerosis and brain injury. Our skilled neurosurgeons provide cutting edge therapies for complex conditions such as brain aneurysms, epilepsy, spinal disorders and many other conditions.

As a Surgery Scheduler on this team, we offer a customer-focused and friendly work environment with career growth opportunities. You’ll have the opportunity to work directly with patients and with an engaged group of physicians and staff. If you are ready to be challenged, work in a positive environment and contribute to making a change in people’s lives, then we are the perfect team for you.

Location

BUMG Neurosciences Clinic 5310 W Thunderbird St 308 Glendale, AZ

Schedule

Monday - Friday 8:00am - 4:30pm

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.

2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.

3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.

4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.

5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.

6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.

7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.

8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

Our organization supports a drug-free work environment.

EEO Statement

EEO/Disabled/Veterans

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