Surgery Scheduler Pediatric Urology

Banner Health; Mesa (AZ); On-site; USD 30,000 - 39,000; Full time

Job summary

Banner Health’s CCMC Pediatric Urology unit in Mesa, AZ is seeking a Surgery Scheduler to coordinate surgical cases for two pediatric urologists. The role covers scheduling, authorizations, and patient preparation, with emphasis on accuracy, privacy, and communication with families.

Monday–Friday, 7:30 AM–4:30 PM, in a supportive team environment. The position focuses on maintaining smooth workflow, handling insurance needs, and ensuring patients and families are fully informed prior to

Qualifications

• Requires high school diploma or GED with minimum two years in medical clerical work.
• Experience in hospital central scheduling or physician office scheduling is preferred.
• Knowledge of medical terminology and payor contract terms is desired.

Responsibilities

• Schedule elective, urgent, or emergent surgeries using a computerized system.
• Obtain and verify authorization numbers and physician orders.
• Enter orders, charges, and keep statistics and reports for management.
• Greet and direct patients, families, and physicians; coordinate with staff to ensure smooth workflow.

Skills

Organizational skills

Communication

Attention to detail

Education

High school diploma

Tools

Scheduling software

Medical records system

Job description

Primary City/State:

Mesa, Arizona

Department Name:

CCMC Pediatric Urology

Work Shift:

Day

Job Category:

Administrative Services

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

As a Surgery Scheduler with Banner Pediatric Urology you will be scheduling and coordinating surgical cases for 2 Pediatric Urologists at Desert Main OR and Atlas Surgery Center. In this role, you will manage all aspects of the surgical scheduling process from start to finish, including coordinating with facilities and physicians, handling insurance and authorization needs, and ensuring patients are fully prepared and informed prior to their procedure.

We are looking for someone who is detail-oriented, has a positive attitude, and is passionate about supporting our youngest patients and their families throughout their surgical journey.

Location: 1432 S Dobson Rd, Suite 501, Mesa, AZ 85202

Schedule/Shift: Monday – Friday, 7:30 AM – 4:30 PM

At Banner Medical Group, you’ll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.

2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.

3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.

4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.

5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.

6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.

7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.

8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required.

Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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