DEX Product Owner: AI-Driven Employee Experience

Cardinal Health; United States; Sur place; USD 89 000 - 140 000; Plein temps

Avantages offerts par ce poste

Medical benefits

PTO

HSA

401k

Early wage access

FSAs

Disability coverage

Work-life resources

Parental leave

Healthy lifestyle

Résumé du poste

Cardinal Health is seeking a Digital Employee Experience (DEX) Product Owner to lead the transformation roadmap and realize value from the DEX program. You will own the product backlog, collaborate with IT and business partners, and drive adoption of AI-enabled solutions and proactive support models to reduce digital friction and improve employee productivity.

In this role, you will translate telemetry and operational insights into measurable outcomes, manage change controls, and oversee a team

Qualifications

• Bachelor's degree in IT, Business, Engineering, Information Systems, or related field.
• 7+ years in DEX Product Management with tools like Nexthink or TeamViewer preferred.
• 3+ years leading enterprise-wide programs spanning multiple tech and business functions.
• Experience turning business objectives into technical requirements and plans.
• Exceptional written and verbal communication for senior leadership.
• Strong knowledge of endpoint management metrics and enterprise environments.
• Willingness to travel 10-15% of the time.

Responsabilités

• Own and lead the DEX roadmap, backlog, and governance aligned to transformation objectives.
• Drive adoption of AI-enabled solutions, self-healing automation, and proactive support models.
• Serve as the primary business owner for DEX platform capabilities.
• Lead a team of DEX analysts and experience specialists monitoring telemetry and sentiment.
• Translate DEX insights into remediation initiatives and actionable workstreams.
• Manage change controls, release governance, and production deployments.
• Develop and socialize employee communications for upcoming changes.
• Establish closed-loop processes to convert insights into measurable outcomes.

Connaissances

DEX product management

Enterprise programs

Roadmap ownership

Stakeholder alignment

Requirements translation

Communication skills

AI-enabled solutions

Formation

Bachelor's degree in IT/Business/Engineering

Outils

ServiceNow

MS Office

End User Computing tools

Description du poste

Cardinal Health is seeking a Digital Employee Experience (DEX) Product Owner to lead the transformation roadmap and realize value from the DEX program. You will own the product backlog, collaborate with IT and business partners, and drive adoption of AI-enabled solutions and proactive support models to reduce digital friction and improve employee productivity.

In this role, you will translate telemetry and operational insights into measurable outcomes, manage change controls, and oversee a team