Dex Platform Engineer — User Experience & Automation

Nationwide

North Carolina

Hybrid

USD 118,000 - 222,000

Full time

7 days ago
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Benefits offered by this job

Medical/Dental/Vision
401(k) with company match
Pension / Retirement plan
Paid time off + holidays

Job summary

Nationwide Technology is seeking a Technology Engineer to deliver secure, measurable, and automated technology experiences for end users. You will work across endpoints, applications, identity, and workplace services, focusing on telemetry, analytics, and user impact to continuously improve operations.

You will collaborate with IT teams to monitor, optimize, and automate, ensuring SLAs are met and security governs all telemetry and deployments.

Qualifications

  • Undergraduate studies in computer science, MIS or related field preferred.
  • Strong experience delivering end-to-end IT experience engineering and analytics.
  • Experience with driving user-centric technology improvements across multiple platforms.

Responsibilities

  • Collaborates with Technology Architecture to develop product roadmaps.
  • Ensure secure software and systems engineering practices across delivery lifecycle.
  • Designs standard builds and templates for technology platforms.
  • Drives product improvements through optimization and new features.
  • Performs proactive monitoring to detect and resolve abnormal conditions.

Skills

DEX Platforms
Endpoint Engineering
Scripting
APIs & Integration
Product Thinking
Communication

Education

Undergraduate CS/MIS

Tools

Nexthink, ControlUp, Lakeside SysTrack, TeamViewer, WXP, Intune analytics

Job description

Nationwide Technology is seeking a Technology Engineer to deliver secure, measurable, and automated technology experiences for end users. You will work across endpoints, applications, identity, and workplace services, focusing on telemetry, analytics, and user impact to continuously improve operations.

You will collaborate with IT teams to monitor, optimize, and automate, ensuring SLAs are met and security governs all telemetry and deployments.

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