Device Experience Platform Developer

Adobe; San Jose (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Adobe is looking for a Device Experience Platform Engineer in San Jose, California. This vital role involves administering the Nexthink platform to optimize digital employee experience. Responsibilities include analyzing telemetry data, developing automation workflows, and partnering with various IT teams. Candidates should have hands-on experience with Nexthink, strong PowerShell scripting skills, and familiarity with REST APIs. Join Adobe to make a significant impact on device reliability and user satisfaction.

Qualifications

• Hands‑on experience with Nexthink administration and engineering.
• Expertise in Nexthink Remote Actions, Flow, NQL, and dashboards.
• Advanced PowerShell scripting skills.
• Experience with REST APIs and Intune.
• Strong understanding of Windows endpoint management.

Responsibilities

• Administer and maintain the Nexthink platform.
• Analyze telemetry and build dashboards.
• Develop Remote Actions using PowerShell.
• Integrate Nexthink with existing IT systems.

Skills

Nexthink administration and engineering

Advanced PowerShell scripting

REST APIs

Windows endpoint knowledge

Nexthink Flow expertise

Job description

Device Experience Platform Engineer – Nexthink

Job Summary

The Device Experience Platform Engineer is responsible for the administration, development, and continuous optimization of the Nexthink platform to improve enterprise Digital Employee Experience (DEX). This role partners closely with Endpoint, Workplace, and IT Operations teams to transform device telemetry into actionable insights, proactive remediations, and automated workflows that improve device reliability, performance, and end‑user satisfaction. This is a hands‑on engineering role requiring deep Nexthink expertise, strong scripting and automation skills, and the ability to translate experience data into measurable outcomes.

Key Responsibilities

Nexthink Platform Administration & Governance

• Administer and maintain the Nexthink platform, including configuration, upgrades, feature onboarding, and governance.
• Own platform health, data quality, and reliability.
• Establish standards and protocols.

Digital Experience Analytics & Insights

• Analyze telemetry, DEX scores, and sentiment data.
• Build dashboards and reports.
• Track key performance indicators and trends.

Nexthink Development & Automation

• Develop Remote Actions using PowerShell.
• Build workflows using Nexthink Flow.
• Create NQL queries.

Integration & Engineering Enablement

• Integrate Nexthink with Intune, M365, APIs, and IT systems.
• Partner with endpoint and operations teams.

Continuous Improvement

• Evaluate new Nexthink features and drive platform evolution.

Required Qualifications

• Hands‑on Nexthink administration and engineering experience.
• Expertise in Remote Actions, Flow, NQL, dashboards.
• Advanced PowerShell scripting.
• Experience with REST APIs.
• Strong Windows endpoint and Intune knowledge.

Preferred Qualifications

• Enterprise DEX experience.
• ITSM integration familiarity.
• Excellent communication skills.

What Success Looks Like

• Improved DEX scores.
• Reduced incidents through automation.
• High Nexthink adoption.
• Scalable, well‑governed platform.

Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.