DeviceCycle Growth & Partnerships Lead

CDW LLC.; Chicago (IL); On-site; USD 67,000 - 80,000; Full time

Job summary

CDW LLC is seeking a Lifecycle Services Business Development Manager to develop and execute strategic plans that expand CDW DeviceCycle programs aligned to AIG product warranty offerings. You will partner with CDW sales, lifecycle services, OEM, and operations to advance opportunities and drive adoption.

The role requires strong business development skills, cross-functional collaboration, and the ability to manage multiple opportunities, forecast effectively, and deliver measurable program

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of experience in technology market.
• Deep understanding of device lifecycle services: repair, warranty, accidental damage protection, spare device continuity, deployment, refresh, recovery, and disposition.
• Proven ability to develop and grow DeviceCycle or related lifecycle services across multiple sales channels.

Responsibilities

• Develop and execute business development strategies to support growth, adoption, and expansion of CDW DeviceCycle programs aligned to AIG across targeted customer segments and sales channels.
• Partner with CDW sales, Lifecycle Services, OEM, AIG, and operational teams to support current DeviceCycle programs, resolve program needs, and ensure consistent execution across customer opportunities.
• Identify, evaluate, and help build new DeviceCycle program opportunities that align customer lifecycle challenges with CDW repair, warranty, accidental damage protection, spare pool, and device continuity capabilities.
• Support sales teams in developing and managing DeviceCycle opportunity pipelines, including opportunity qualification, solution positioning, forecasting, and visibility into program performance and growth opportunities.
• Lead or support customer-facing discussions, presentations, RFP/RFI responses, and proposal development related to DeviceCycle programs, ensuring solutions are positioned clearly, competitively, and in alignment with customer requirements.
• Collaborate with internal stakeholders to define program requirements, pricing inputs, operational workflows, support models, and documentation needed to launch, scale, and sustain DeviceCycle offerings.
• Create and deliver field enablement, training, messaging, and best-practice resources that improve sales awareness, seller confidence, and customer adoption of DeviceCycle solutions.
• Monitor market, customer, and competitive trends to identify gaps, refine program positioning, and recommend enhancements that strengthen CDW’s lifecycle services value proposition.

Skills

Business development

Strategic partnerships

Sales enablement

Program management

Education

Bachelor’s degree

Job description

CDW LLC is seeking a Lifecycle Services Business Development Manager to develop and execute strategic plans that expand CDW DeviceCycle programs aligned to AIG product warranty offerings. You will partner with CDW sales, lifecycle services, OEM, and operations to advance opportunities and drive adoption.

The role requires strong business development skills, cross-functional collaboration, and the ability to manage multiple opportunities, forecast effectively, and deliver measurable program