DeviceCycle Growth & Partnerships Manager

CDW; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

CDW is seeking a Lifecycle Services Business Development Manager in Chicago to lead strategic plans that support and expand CDW DeviceCycle programs aligned to AIG warranties. You will partner across sales, Lifecycle Services, OEM, AIG, and operations to advance opportunities and drive customer adoption of DeviceCycle solutions.

By developing go-to-market strategies, managing opportunity pipelines, and crafting compelling proposals, you will help accelerate growth while strengthening

Qualifications

• Bachelor's degree or equivalent experience is required.
• 5 years of experience in technology market or related field.
• Strong understanding of device lifecycle services including repair, warranty, accidental damage protection, spare device continuity, deployment, refresh, recovery, and disposition programs.

Responsibilities

• Develop and execute business development strategies to support growth, adoption, and expansion of CDW DeviceCycle programs aligned to AIG across targeted customer segments and sales channels.
• Partner with CDW sales, Lifecycle Services, OEM, AIG, and operational teams to support current DeviceCycle programs, resolve program needs, and ensure consistent execution across customer opportunities.
• Identify, evaluate, and help build new DeviceCycle program opportunities that align customer lifecycle challenges with CDW repair, warranty, accidental damage protection, spare pool, and device continuity capabilities.
• Support sales teams in developing and managing DeviceCycle opportunity pipelines, including opportunity qualification, solution positioning, forecasting, and visibility into program performance and growth opportunities.
• Lead or support customer-facing discussions, presentations, RFP/RFI responses, and proposal development related to DeviceCycle programs, ensuring solutions are positioned clearly, competitively, and in alignment with customer requirements.
• Collaborate with internal stakeholders to define program requirements, pricing inputs, operational workflows, support models, and documentation needed to launch, scale, and sustain DeviceCycle offerings.

Skills

Technology market experience

Device lifecycle services knowledge

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

CDW is seeking a Lifecycle Services Business Development Manager in Chicago to lead strategic plans that support and expand CDW DeviceCycle programs aligned to AIG warranties. You will partner across sales, Lifecycle Services, OEM, AIG, and operations to advance opportunities and drive customer adoption of DeviceCycle solutions.

By developing go-to-market strategies, managing opportunity pipelines, and crafting compelling proposals, you will help accelerate growth while strengthening