Device Support Specialist- Dallas

Scorpion Therapeutics; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Scorpion Therapeutics is seeking a Field-based Device Support Specialist to educate oncology patients on TTFields therapy and support trial participants. The role requires frequent travel, in-home and virtual visits, and hands-on equipment maintenance with a focus on patient education and adherence.

You will collaborate with Territory Managers and cross-functional teams to ensure high-quality patient support and data collection across our Dallas-based territory.

Qualifications

• Associate’s degree with 2-3 years or bachelor’s with 1-2 years relevant experience.
• Strong emotional intelligence.
• Proficiency in basic computer skills.
• Valid driver’s license.
• Ability to travel approximately 60% of the time, including overnight stays.
• Ability to lift up to 50 pounds.

Responsibilities

• Educate patients and caregivers on TTFields therapy.
• Provide ongoing coaching and therapy adherence support.
• Troubleshoot equipment issues during visits.
• Perform in-home and virtual education sessions.
• Collect data and support clinical trial participants.
• Collaborate with Territory Managers and cross-functional partners.

Skills

Emotional intelligence

Basic computer skills

Travel readiness

Ability to lift 50 lbs

Education

Associate’s degree

Bachelor’s degree

Tools

Concur

SAP

Job description

Role:

Field-based Device Support Specialist supporting oncology patients using Tumor Treating Fields (TTFields) therapy. Primary objectives include educating patients and caregivers on therapy, providing ongoing coaching, troubleshooting equipment issues, and supporting clinical trial participants. Responsibilities encompass in-home and virtual visits for education, technical support, data collection, and equipment maintenance, with a focus on patient-centered care and therapy adherence.

Requirements:

• Associate’s degree with 2-3 years or bachelor’s with 1-2 years relevant experience
• strong emotional intelligence
• proficiency in basic computer skills
• valid driver’s license
• ability to travel approximately 60% of the time, including overnight stays
• ability to lift up to 50 pounds.

Preferred qualifications:

• experience with oncology or clinical patient-facing roles
• familiarity with tools like Concur and SAP

High-value specifics:

support of oncology patients on TTFields therapy, supporting clinical trial participants, field-based role requiring frequent travel within an assigned territory, and focus on patient education, technical troubleshooting, and adherence support.

Collaboration:

Collaboration involves working closely with Territory Managers and cross-functional partners.

Work setup:

Work setup is primarily field-based in Dallas, with travel and flexible hours to meet patient needs.