Device Repair Technician & Customer Service Pro

FORMULA BP LLC; Carlisle (Cumberland County); Hybrid; USD 19,320 - 27,517; Part time

Benefits offered by this job

Paid training

Health Insurance: Medical, Dental, and Vision

401(k)

Employee Discounts

Opportunity for advancement

Job summary

FORMULA BP LLC is seeking a Part-time Device Repair Technician/Customer Service Representative at Batteries Plus in Carlisle, PA. The position involves mobile device repairs, automotive Key Fob programming, and assisting customers with service needs. We provide training for individuals without prior repair experience, emphasizing teamwork and career development within a dynamic environment. Benefits include paid training, health insurance, and opportunities for advancement. Join us for a fulfilling career path in technical repair and customer service.

Qualifications

• 18+ years of age with a valid driver's license.
• Strong mechanical/technical aptitude.
• Great communication and customer service skills.
• Basic computer and math skills.
• Able to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Perform mobile device and tablet repairs such as screens and batteries.
• Complete automotive Key Fob programming and cutting.
• Install automotive, commercial, and specialty batteries.
• Assist customers with repair recommendations and warranty information.
• Help with retail sales as needed.
• Maintain a clean and safe service bench.
• Assist with inventory stocking and operational tasks.

Skills

Mechanical/technical aptitude

Customer service skills

Communication skills

Tools

Diagnostic equipment

Job description

FORMULA BP LLC is seeking a Part-time Device Repair Technician/Customer Service Representative at Batteries Plus in Carlisle, PA. The position involves mobile device repairs, automotive Key Fob programming, and assisting customers with service needs. We provide training for individuals without prior repair experience, emphasizing teamwork and career development within a dynamic environment. Benefits include paid training, health insurance, and opportunities for advancement. Join us for a fulfilling career path in technical repair and customer service.