Device Deployment & IT Support Specialist II

York Solutions, LLC; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

York Solutions, LLC is seeking a deskside support technician to deploy capital hardware, build devices, and install software for end users. You will coordinate with users and managers and assist at the XpressDesk and Nuclear locations.

The role requires 2–5 years of hands-on experience with ticketing systems, device management (Intune/JAMF), and supporting iPad, Windows, and macOS devices. Strong communication and professionalism are essential.

Qualifications

• 2–5 years of deskside/helpdesk experience.
• ServiceNow or other ticketing system experience.
• Intune and/or JAMF for device management.
• Support of iPads, Windows OS, or macOS devices.
• Communication and professionalism are key.

Responsibilities

• Deploy capital hardware to end users and build devices.
• Install software and coordinate with users and managers.
• Assist end users at the XpressDesk or Nuclear location.
• Collaborate daily in in-person huddles and cross-team work.
• Assist with root-cause analysis and implement capitalizable features.

Job description

York Solutions, LLC is seeking a deskside support technician to deploy capital hardware, build devices, and install software for end users. You will coordinate with users and managers and assist at the XpressDesk and Nuclear locations.

The role requires 2–5 years of hands-on experience with ticketing systems, device management (Intune/JAMF), and supporting iPad, Windows, and macOS devices. Strong communication and professionalism are essential.