Development & Volunteer Coordinator

Human Service Chamber; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401K

10 paid holidays

Personal days

Sick leave

Job summary

Gladden Community House seeks a Development Director Assistant to support the Director of Development, donor stewardship, events, and volunteer management in a salary role based on 30–40 hours per week.

This position focuses on fundraising activities, CRM data entry, donor communications, and program support while collaborating with the CEO, development team, Board, and staff to advance Gladden’s mission and community engagement.

Qualifications

• Bachelor’s degree preferred.
• 2–3 years of experience in development, fundraising events, volunteer management, or a related field.
• Working knowledge of volunteer programming and coordination.
• Appreciation for Gladden Community House’s history, values, mission, and role in the community.
• Strong general office and organizational skills.
• Familiarity with databases and secure record-keeping practices.
• Ability to effectively organize and manage multiple programs, events, volunteers, and projects.
• Strong time-management skills and the ability to work independently and take initiative.
• Excellent written, verbal, and interpersonal communication skills.
• Familiarity with Microsoft Office, including Word and Excel, as well as social media and web platforms.
• Ability to build and maintain collaborative relationships with staff, Board members, volunteers, donors, and community partners.
• Strong problem-solving skills and the ability to develop creative solutions to challenges.
• Enthusiastic, positive, and professional approach to supporting Gladden’s programs, events, and mission.

Responsibilities

• Support the Director of Development with current priorities and fundraising initiatives.
• Assist with entering and maintaining donation and development activity records in the CRM.
• Assist with fundraising event planning and execution.
• Support holiday giving campaigns and other fundraising initiatives.
• Assist with special projects as needed.
• Help manage donor communications and stewardship activities.
• Provide ongoing support for Gladden’s website, Instagram, and LinkedIn platforms.
• Serve as the primary point of contact for individuals interested in volunteering.
• Develop and implement meaningful volunteer opportunities throughout the agency.
• Coordinate volunteer participation and communicate expectations and opportunities clearly.
• Maintain accurate volunteer records, including tracking volunteer hours and required reports.
• Ensure volunteers are appropriately recognized and thanked for their contributions.
• Communicate regularly with agency staff and the Board to identify volunteer needs and opportunities.
• Present information about Gladden Community House to local businesses, organizations, and community groups.
• Help increase community awareness of Gladden’s mission, programs, and opportunities for support.
• Build and maintain positive relationships with community partners, volunteers, donors, and supporters.

Skills

Volunteer management

Fundraising

Event planning

Donor communications

Communication

Project coordination

Time management

MS Office

Social media

Education

Bachelor’s degree preferred

Tools

CRM database

Microsoft Excel

Word

Job description

Gladden Community House seeks a Development Director Assistant to support the Director of Development, donor stewardship, events, and volunteer management in a salary role based on 30–40 hours per week.

This position focuses on fundraising activities, CRM data entry, donor communications, and program support while collaborating with the CEO, development team, Board, and staff to advance Gladden’s mission and community engagement.