Development Services Coordinator - Operations & Data

Boston Medical Center (BMC); Boston (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Boston Medical Center is seeking an entry-level Development Associate to support the Development Services team with administrative, financial, and data tasks. This role handles scheduling, invoice processing, budget tracking, RENXT data entry, and donor receipt processing while contributing to office management and event support.

The position emphasizes accurate record-keeping, efficient operational workflows, and timely, high-quality service across the Development organization.

Qualifications

• Associate degree and 1-3 years of administrative, office, or customer-service experience; or equivalent combination of education and experience.
• Bachelor’s degree preferred with healthcare, nonprofit, or fundraising experience.
• Experience in healthcare, nonprofit, or fundraising environment; CRM/database exposure.
• Prior exposure to CRM systems or database tools such as RENXT.

Responsibilities

• Provide day-to-day administrative support for the Executive Director, Development Services, the Development Services team, and other department leaders, including scheduling, meeting logistics, and follow-up.
• Assist with core financial processes such as processing invoices, maintaining purchase orders, and submitting monthly department credit card expenses.
• Coordinate Development Staff on/off boarding; update documentation and processes; schedule onboarding meetings.
• Prepare and process donor receipts and acknowledgment mailings in partnership with Stewardship and Gift & Fund Management.
• Use Asana to track tasks, deadlines, and workflows; maintain team visibility into in-progress work.
• Assist with updating and organizing SOPs, process documentation, templates, and shared resources.
• Support Development Services in monitoring inbox and phone line; triage questions and direct staff, donors, and partners.
• Assist with office management tasks such as supply ordering and file organization.

Skills

Scheduling

Office operations

Microsoft 365

CRM data entry

Asana

Organizational skills

Attention to detail

Communication

Confidentiality

Collaboration

Education

Associate degree

Bachelor’s degree

Tools

RENXT

Job description

Boston Medical Center is seeking an entry-level Development Associate to support the Development Services team with administrative, financial, and data tasks. This role handles scheduling, invoice processing, budget tracking, RENXT data entry, and donor receipt processing while contributing to office management and event support.

The position emphasizes accurate record-keeping, efficient operational workflows, and timely, high-quality service across the Development organization.