Development Operations Leader | Raiser's Edge & Analytics

Fisk-University; Nashville (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Fisk University in Nashville, TN seeks an Associate Director of Development Operations to oversee Raiser's Edge donor data, gift processing, and reporting, ensuring accuracy and compliance across fundraising activities.

The role partners with frontline fundraisers, Finance, Financial Aid, and academic units to advance institutional priorities, implement data governance, and provide analytics that inform campaigns and stewardship.

Qualifications

• Bachelor's degree required with 5–7 years in development operations or fundraising administration.
• Demonstrated proficiency with Raiser's Edge or similar CRMs.
• Strong attention to detail, data accuracy, and reporting capabilities.
• Experience managing scholarship funds or donor-designated programs.
• Excellent written and verbal communication; cross-functional collaboration.

Responsibilities

• Oversee donor gifts entry and Raiser's Edge database integrity.
• Manage scholarship fund administration in partnership with Financial Aid.
• Provide data-driven insights; develop dashboards and reports.
• Coordinate reconciliations with the Business Office and audits.
• Lead data governance, system improvements, and documentation.

Skills

Donor data management

Data governance

Fundraising analytics

Project management

Cross-department collaboration

Education

Bachelor's degree

Tools

Raiser's Edge

Job description

Fisk University in Nashville, TN seeks an Associate Director of Development Operations to oversee Raiser's Edge donor data, gift processing, and reporting, ensuring accuracy and compliance across fundraising activities.

The role partners with frontline fundraisers, Finance, Financial Aid, and academic units to advance institutional priorities, implement data governance, and provide analytics that inform campaigns and stewardship.