Development Operations & Donor Stewardship Coordinator

East Bay Center; Richmond (CA); On-site; USD 66,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Family Leave

Retirement Plan

Job summary

East Bay Center for the Performing Arts in Richmond, CA seeks a Development Operations and Communications Coordinator to manage daily gift entry, tax receipts, and CRM integrity within Salesforce. You will steward donors, track the fundraising pipeline, and support communications and events to grow revenue.

The role emphasizes clean data, timely acknowledgments, and collaboration with the Advancement team, including the Director of Advancement and grants staff.

Qualifications

• Bachelor’s degree in related area and/or equivalent experience/training.
• Minimum of 5 years of development experience in nonprofit organizations, including demonstrated success with donor databases and Salesforce.

Responsibilities

• 70% Database Administration, Gift Processing & Donor acknowledgment; maintain records in Salesforce and support CRM upgrades.
• 25% Execute stewardship pipeline; issue tax receipts; draft, print, and mail personalized thank-you letters; organize thank-you calls.
• 25% Maintain donor records; document meetings; create donor profiles to support cultivation and stewardship.
• 25% Cross-Functional Support; Event planning and logistics for fundraising events; manage RSVP lists and vendor coordination.
• 5% Team support & reporting: pull mailing lists; run screenings; prepare donor briefs; pull fundraising revenue reports.
• 5% Communications support: segmented list pulls, social media scheduling, proofreading donor materials.

Skills

Salesforce

Communication

Attention to detail

Project management

Vendor management

Education

Bachelor’s degree

5+ years nonprofit fundraising

Tools

Salesforce

Job description

East Bay Center for the Performing Arts in Richmond, CA seeks a Development Operations and Communications Coordinator to manage daily gift entry, tax receipts, and CRM integrity within Salesforce. You will steward donors, track the fundraising pipeline, and support communications and events to grow revenue.

The role emphasizes clean data, timely acknowledgments, and collaboration with the Advancement team, including the Director of Advancement and grants staff.