DEVELOPMENT & ADMINISTRATIVE COORDINATOR

East Bay Center; Richmond (CA); On-site; USD 66,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Family Leave

Retirement Plan

Job summary

East Bay Center for the Performing Arts in Richmond, CA seeks a Development Operations and Communications Coordinator to manage daily gift entry, tax receipts, and CRM integrity within Salesforce. You will steward donors, track the fundraising pipeline, and support communications and events to grow revenue.

The role emphasizes clean data, timely acknowledgments, and collaboration with the Advancement team, including the Director of Advancement and grants staff.

Qualifications

• Bachelor’s degree in related area and/or equivalent experience/training.
• Minimum of 5 years of development experience in nonprofit organizations, including demonstrated success with donor databases and Salesforce.

Responsibilities

• 70% Database Administration, Gift Processing & Donor acknowledgment; maintain records in Salesforce and support CRM upgrades.
• 25% Execute stewardship pipeline; issue tax receipts; draft, print, and mail personalized thank-you letters; organize thank-you calls.
• 25% Maintain donor records; document meetings; create donor profiles to support cultivation and stewardship.
• 25% Cross-Functional Support; Event planning and logistics for fundraising events; manage RSVP lists and vendor coordination.
• 5% Team support & reporting: pull mailing lists; run screenings; prepare donor briefs; pull fundraising revenue reports.
• 5% Communications support: segmented list pulls, social media scheduling, proofreading donor materials.

Skills

Salesforce

Communication

Attention to detail

Project management

Vendor management

Education

Bachelor’s degree

5+ years nonprofit fundraising

Tools

Salesforce

Job description

1

JOB POSTINGDEVELOPMENT & ADMINISTRATIVE COORDINATOR

(Full-time, non-exempt)

About East Bay Center for the Performing Arts

For more than 56 years, East Bay Center for the Performing Arts has been a cultural beacon in

Richmond, California, engaging children and youth with transformative, tuition-free arts education.

Our programs are designed to create safe, rigorous,

supportive spaces where young people can explore and

express themselves through cross-cultural performing arts–

–catalyzing personal growth, community connection, and

social change. Every day, our work at the Center

demonstrates the power of art to unite and uplift people of

diverse backgrounds and create new ways of seeing the

world. East Bay Center serves 4,000+ children and youth

each year from communities reflective of the city’s

demographics: 95% of our students are youth of color, 80%

come from low-income families, and 40% are English

language learners. Through the active creation of original art, we emphasize social justice and the

skill, effort, courage, and discipline needed to successfully prepare, create, and perform!

In our next 50 years, we aspire to engage thousands more youth and strengthen our role as a

community hub and cultural anchor in Richmond. Despite their importance, affordable, culturally

relevant, sequential musical and performing arts training opportunities for youth are scarce in

Richmond. The need is clear: schools in our district face significant challenges in securing

sufficient funding for the arts, and 90% of CA public schools do not meet state standards for arts

education. East Bay Center fills this void through tuition-free, healing-centered performing arts

programs at our main site (70+ weekly classes) and sequential arts education in 15 Richmond

public schools.

About the Position

Under the direction of the Director of Advancement, the Development Operations and Communications Coordinator (the “Coordinator”) is a key member of the Development Team and works closely with the Individual Giving Manager, Grants Manager and Communications Manager, and will have broad exposure across the full fundraising lifecycle.This coordinator owns daily gift entry, tax receipt, and CRM integrity, and tracks the stewardship pipeline that ensures every donor and funder is communicated with, acknowledged, and thanked––supporting the team’s overall efforts to grow and steward our donor base and increase revenue, while also being responsible for development operations functions and database management.The coordinator also serves as department lead in optimizing Salesforce, ensuring that data practices and processes are in place to support the annual development plan, including overseeing

and assisting with gift processing and tracking, progress reporting, and integration with finance operations.

The coordinator also provides support across donor events and communications and helps the wider team stay organized and on schedule.The ideal candidate is detail-oriented and highly organized, with the judgment to know that clean data and timely thank-yous come first, especially during high-volume periods like year-end, while everything else flexes around that core work.

Key Responsibilities

% Responsibilities

70% Database Administration, Gift Processing & Donor acknowledgment 25% Manage daily gift entry, process donations and grant payments, generate tax

receipts, and maintain highly accurate records in Salesforce. Support CRM upgrades and process improvements.

25% Execute the timely stewardship pipeline by issuing tax receipts and drafting, printing, and mailing personalized thank-you letters; organize thank-you calls. .

Track stewardship touchpoints in the CRM and Asana, keeping the movesmanagement tracking current for the Individual Giving Manager, Director of Advancement and ED

25%Maintain accurate donor records in the CRM, including contact information, giving history, and notes from donor interactions; Document donor meetings by gathering, transcribing, and filing notes in individual donor files. Assist with creating and updating donor profiles to support cultivation and stewardship

25% Cross-Functional Support15% Event planning and logistics: Handle administrative logistics for fundraising

events, including annual Gala, managing RSVP lists, coordinating with vendors, staffing registration desks.

5% Team support & reporting: Pull mailing lists and email segments; run wealth screenings and prep donor briefs; organize prospect lists and notes. Pull fundraising revenue reports, donor retention metrics, and campaign performance data as requested by department leadership.

5% Communications support: Support the Communications Manager withsegmented list pulls, social media scheduling and posting, and proofreading of donor-facing materials and appeals.

Knowledge Skills and Abilities

• Strong and Demonstrative experience in Sales Force required.
• Strong commitment to the Center’s mission, constituency and community
• Solid industry knowledge of fundraising processes, protocols and procedures
• Experience with all areas of direct response fundraising, including direct mail and digital appeals, social media and website fundraising.
• Track record of meeting revenue projections and staying within budget.
• Experience managing external vendors and suppliers.
• Outstanding communication skills, both written orally.
• Ability to influence and negotiate with colleagues and external partners.
• Strong attention to detail and documenting projects, activities and outcomes.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to meet internal and external deadlines.Substantive knowledge of the diverse performing arts community and a passion for youth and underserved constituencies.
• Excellent computer skills, including proficiency in Microsoft Office, Google Drive applications, and Zoom web conferencing

Education and Training

• Bachelor’s degree in related area and/or equivalent experience/training
• Minimum of 5 years of development experience in nonprofit organizations, including demonstrated success with donor databases and Salesforce.

Additional Requirements

Incumbent required to complete and pass a 10-year employment history verification, which

includes a Criminal History Records Check prior to being considered for this position. This status

must be maintained for the duration of employment at the Center.

Benefits and Culture

This position is based in Richmond, California. The Center believes each team member is vital to the organization’s success. We serve and work in partnership with all and celebrate the diversity of our community, including people of all backgrounds, regardless of race ethnicity, gender identity, sexual orientation, and religious or spiritual affiliation or belief. Our staff and leadership demonstrate the ways in which our work is continually enhanced by a diversity of thought and perspectives. Our team prioritizes rest, restoration, and creativity as part of encouraging our teammates to live healthy, balanced lives. We celebrate the successes of our team and work collaboratively toward common goals in service of our shared commitment to social justice for youth in the face of systems of oppression.

The salary range for this role is $66,000.00 - $77,000.00 $88,100.00 ($31.73 – $37.02 - 42.31/hr.). New hires are typically placed between the minimum and midpoint of the range, based on the relevance and depth of their experience. Candidates who meet the core qualifications for the role can expect offers near the minimum, while those bringing additional directly relevant experience or specialized expertise may be considered closer to the midpoint. Salaries above the midpoint are generally achieved through tenure and growth within the role.

East Bay Center also offers a comprehensive benefits package that includes:

• Health, Dental, and Life Insurance
• Vision, Short- and Long-Term Disability
• Time Off Benefits - including Paid Sick Leave, Vacation, 12 Paid Holidays, Paid Family Leave (PFL)
• Bereavement Leave, Pregnancy and Pregnancy-Related Disability Leave and Accommodations,
• Retirement, 4% Employer Contribution (after one year).

New hires are typically placed between the minimum and midpoint of the range, based on the relevance and depth of their experience. Candidates who meet the core qualifications for the role can expect offers near the minimum, while those bringing additional directly relevant experience or specialized expertise may be considered closer to the midpoint. Salaries above the midpoint are generally achieved through tenure and growth within the role.