Development Administrative Assistant

West Central Behavioral Health; Lebanon (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

West Central Behavioral Health in Lebanon, NH is seeking an Administrative Assistant to support Development & Community Relations, managing donor data, gift processing, and outreach activities.

You will produce CRM reports, maintain mailing lists, coordinate events, and help with board support and website updates; evenings/weekends may be required. A detail‑oriented, organized candidate will thrive in this role and contribute to community mental health services.

Qualifications

• Experience managing donor databases and gift processing.
• Strong data hygiene and accuracy in reporting.
• Ability to build and distribute CRM reports and dashboards.
• Excellent organizational and calendar management skills.

Responsibilities

• Own day-to-day donor database management — accurate, timely gift entry, receipting, and acknowledgement
• Coordinate gift entry, data hygiene, and reporting alongside the DCR and Finance teams
• Build and distribute weekly and monthly CRM reports and dashboards, tracking KPIs and trends
• Maintain clean, accurate mailing lists for appeals, stewardship, and donor communications
• Manage donor mailings end-to-end, including coordination with outside vendors
• Oversee online gift processing and receipting
• Provide general administrative support to the DCR team: calendars, digital files, collateral inventory
• Support the DCR Board Committee, including taking minutes and responding to member questions
• Update the agency website in coordination with web developers and DCR staff
• Track and report on social media activity for leadership and the Board committee
• Help plan and staff community outreach events and tables, including some evenings and weekends
• Assist with in-kind donation solicitation and volunteer coordination

Skills

Donor database management

Gift processing

Data hygiene

Reporting KPIs

CRM reporting

Mailing list management

Event planning

Admin support

Minutes taking

Web updates

Social media tracking

Volunteer coordination

Donor communications

Job description

We're looking for a detail-oriented, organized Administrative Assistant to support our Development & Community Relations team. This role sits at the center of our fundraising operations-- managing our donor database, coordinating gift processing, supporting communications, and helping bring our events and outreach efforts to life. If you're someone who takes pride in accuracy, thrives on staying organized amid shifting priorities, and wants your work to have a direct impact on community mental health, we'd love to hear from you.

Responsibilities:

• Own day-to-day donor database management — accurate, timely gift entry, receipting, and acknowledgement
• Coordinate gift entry, data hygiene, and reporting alongside the DCR and Finance teams
• Build and distribute weekly and monthly CRM reports and dashboards, tracking KPIs and trends
• Maintain clean, accurate mailing lists for appeals, stewardship, and donor communications
• Manage donor mailings end-to-end, including coordination with outside vendors
• Oversee online gift processing and receipting
• Provide general administrative support to the DCR team: calendars, digital files, collateral inventory
• Support the DCR Board Committee, including taking minutes and responding to member questions
• Update the agency website in coordination with web developers and DCR staff
• Track and report on social media activity for leadership and the Board committee
• Help plan and staff community outreach events and tables, including some evenings and weekends
• Assist with in-kind donation solicitation and volunteer coordination