Development Coordinator, Gift Planning

Mass General Brigham; Boston (MA); Hybrid; USD 50,000 - 53,000; Full time

Job summary

Mass General Brigham is seeking a Development Coordinator to support a dynamic fundraising office in Boston. The role handles calendar management, data entry, meeting prep, travel arrangements, and financial processing with donors and gifts.

With guidance, you’ll keep programs organized, manage expenses, record activity in the donor database, and help coordinate events, reports, and communications. A customer-service background and strong communication are valued.

Qualifications

• 1–2 years in a customer service or relationship‑building role.
• High School Diploma required; Bachelor’s degree preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manage calendars of assigned individuals and keep them free of scheduling conflicts.
• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations.
• Attend to constituent phone and email inquiries, as needed.
• Write and/or edit documents, and interpret information necessary to draft responses as needed.
• Submit employee expenses and vendor invoices.
• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results.
• Assist with daily administrative activities.
• Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts.

Skills

Communication skills

Organizational skills

Time management

Project management

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Word

PowerPoint

Excel

Outlook

Zoom

Teams

Blackbaud CRM

Raiser’s Edge

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

The Development Coordinator is an administrative or programmatic support role within the Mass General Brigham Development Office. With appropriate guidance, the Coordinator handles several important administrative functions for assigned individuals or programs, including calendar management, data entry, preparations and follow-up for meetings and events, business expenses and travel arrangements, among others. The Coordinator may also handle gift booking, preparing and/or editing documents and reports, and supporting programmatic projects.

• Manage the calendars of assigned individuals, keeping them free of scheduling conflicts
• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed
• Attend to constituent phone and email inquiries, as needed
• Write and/or edit documents, and interpret information necessary to draft responses as needed
• Submit employee expenses and vendor invoices
• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results
• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner
• Assist with daily administrative activities
• Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts.

Qualifications

This position requires 1-2 years in a customer service or relationship‑building role and a High School Diploma or equivalent. Bachelor’s degree preferred. In addition, the ideal candidate will possess the following knowledge, skills and abilities:

• Strong verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven

Additional Job Details (if applicable)

“The target salary range for this position is $50,000 - $53,000. Final offers will be based on the candidate’s experience and internal equity.”

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.