Detroit-Style Pizza General Manager: Lead Operations

Buddy's Pizza; Warren (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay & bonus

Free meals

Paid time off

Medical/dental/vision

FSA

Employee discount

Flexible schedule

401K

Job summary

Buddy’s Pizza is seeking a Bench General Manager to oversee daily operations at our Warren, MI location. You will manage staff, ensure service quality, handle scheduling, and uphold Buddy’s standards while fostering guest satisfaction and a safe work environment.

Your leadership will drive staff development, training, and performance reviews, with a focus on efficiency, accuracy in reporting, and adherence to company policies. This role offers a clear path to operational excellence.

Qualifications

• Minimum 3 years’ experience in a general management role in a full-service restaurant.
• Proficient in leadership, communication, staff mentoring & development, and quality of operations.
• Ability to communicate effectively with all staff levels and strong problem solving and decision-making skills.
• Knowledge of employment law and ability to maintain confidentiality.
• Excellent customer service and critical thinking skills.
• Solid computer skills.

Responsibilities

• Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality, and cleanliness.
• Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
• Execute daily staff pre-shift briefings on all scheduled shifts.
• Provide continuous directions for staff members to ensure operational and procedural measures.
• Complete all Manager accounting reports as instructed. Monitor and identify unit sales and labor reports.
• Identify operational opportunities by creating and implementing plans to address department areas and store goals.
• Supervise that all line checks are accurate throughout all shifts.
• Foster a positive working relationship with all staff members to build morale, productivity, and development.
• Demonstrate a safe work environment to reduce risk of injuries and accidents.
• Oversee all deliveries to confirm proper products and billing results are met.
• Promote a positive Buddy’s experience with guests managing all guest inquiries and/or concerns.

Skills

Staff leadership

Communication

Mentoring & development

Operations management

Problem solving

Decision making

Customer service

Computer skills

Employment law

Confidentiality

Job description

Buddy’s Pizza is seeking a Bench General Manager to oversee daily operations at our Warren, MI location. You will manage staff, ensure service quality, handle scheduling, and uphold Buddy’s standards while fostering guest satisfaction and a safe work environment.

Your leadership will drive staff development, training, and performance reviews, with a focus on efficiency, accuracy in reporting, and adherence to company policies. This role offers a clear path to operational excellence.