Unit General Manager, Detroit-Style Pizza

Buddy; Troy (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free meals

Paid time off

Paid holiday benefits

Flexible Spending Account

Paid training

401K

Job summary

The Manager at Buddy’s Auburn Hills coordinates all departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service and communicates plans and progress to management and staff.

The scheduling expectation is a minimum of 5 days/50 hours per week. Leading a team, you will oversee operations, labor, pre-shift briefings, and ensure product quality and cleanliness.

Qualifications

• Minimum 3 years’ experience in a general management role in a full-service restaurant.
• Proficient in leadership, communication, staff mentoring & development, and quality of operations.
• Ability to communicate effectively with staff at all levels; strong problem solving and decision making skills.
• Knowledge of employment law and ability to maintain confidentiality.
• Excellent customer service and critical thinking skills.
• Solid computer skills.

Responsibilities

• Oversee unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality, and cleanliness.
• Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
• Execute daily staff pre-shift briefings on all scheduled shifts.
• Provide continuous directions for staff members to ensure operational and procedural measures.
• Complete all Manager accounting reports as instructed by General Manager; monitor sales and labor reports.
• Identify opportunities by creating and implementing plans to address department areas and store goals.
• Supervise that all line checks are accurate throughout all shifts.
• Foster a positive working relationship with all staff members to maximize morale, productivity, and development.
• Demonstrate a safe work environment to reduce the risk of injuries and accidents.
• Oversee deliveries to confirm proper products and billing results are met.
• Promote a positive Buddy’s experience with guests; manage guest inquiries and requests.
• Assist with staff hiring, training, and scheduling.
• Ensure proper usage of communication tools such as pre-shifts, evaluations, documenting conversations for records.
• Conduct employee reviews and evaluations; provide feedback and disciplinary action when necessary.
• Ensure all employees adhere to Buddy’s uniform policy and standards.

Skills

Leadership

Communication

Staff mentoring

Problem solving

Decision making

Confidentiality

Customer service

Critical thinking

Computer skills

Job description

The Manager at Buddy’s Auburn Hills coordinates all departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service and communicates plans and progress to management and staff.

The scheduling expectation is a minimum of 5 days/50 hours per week. Leading a team, you will oversee operations, labor, pre-shift briefings, and ensure product quality and cleanliness.