Detox Support Staff - Graveyard (On-Site)

Willamette Family; United States; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

403b Retirement with company match

Paid time off & holidays

Job summary

Willamette Family is hiring for a full-time Support Staff Specialist in the Withdrawal Management program at our Eugene, OR location. The role supports administrative tasks, client services and crisis intervention to maintain a safe, structured environment for residents.

Responsibilities include reception, document handling, coordination with counselors, drug screening, transport, and ensuring compliance with privacy regulations.

Qualifications

• Understanding of substance use disorders.
• Ability to interact effectively with co-workers, clients, and people from diverse backgrounds.
• Familiarity with substance abuse treatment practices.

Responsibilities

• Answer telephone calls and direct callers, take messages, provide program information.
• Assist with copying, faxing and completing forms.
• Support counselors with office duties to maintain efficient operations.
• Maintain confidentiality and comply with 42 CFR Part 2 and HIPAA.

Skills

Substance use disorder knowledge

Interpersonal communication

Cultural sensitivity

Education

HS/GED

Job description

Willamette Family is hiring for a full-time Support Staff Specialist in the Withdrawal Management program at our Eugene, OR location. The role supports administrative tasks, client services and crisis intervention to maintain a safe, structured environment for residents.

Responsibilities include reception, document handling, coordination with counselors, drug screening, transport, and ensuring compliance with privacy regulations.