Detail‑Oriented QA Specialist: Audits & Compliance

ADP, Inc.; Virginia (MN); On-site; USD 39,000 - 59,000; Full time

Job summary

Argent Credit Union is seeking a Quality Assurance Specialist in N Chesterfield, VA to help ensure our member accounts and loan files are accurate, complete, and compliant. You will review reports, account and loan documents, and file maintenance changes.

You'll identify policy exceptions, follow up until each issue is resolved, manage safe deposit box billing and renewals, and assist with annual branch audits to support accurate records and regulatory compliance.

Qualifications

• Attention to detail and accuracy in handling member accounts and loan files.
• Ability to review reports, account and loan documents, and perform file maintenance changes.
• Identify policy exceptions and follow up until resolution.
• Experience with audits and regulatory compliance desired.

Responsibilities

• Review reports, account and loan documents, and file maintenance changes.
• Identify policy exceptions and follow up until each issue is resolved.
• Manage safe deposit box billing and renewals.
• Complete research and requests in our systems (FIS and check systems).
• Assist with annual branch audits.

Job description

Argent Credit Union is seeking a Quality Assurance Specialist in N Chesterfield, VA to help ensure our member accounts and loan files are accurate, complete, and compliant. You will review reports, account and loan documents, and file maintenance changes.

You'll identify policy exceptions, follow up until each issue is resolved, manage safe deposit box billing and renewals, and assist with annual branch audits to support accurate records and regulatory compliance.