Detail-Driven Quality Assurance Specialist

Argent Federal Credit Union; Virginia (MN); On-site; USD 26,000 - 39,000; Full time

Job summary

Argent Credit Union is seeking a Quality Assurance Specialist in N Chesterfield, VA to ensure member accounts and loan files are accurate, complete, and compliant. The role involves reviewing reports, account and loan documents, and file maintenance, identifying policy exceptions, and assisting with annual branch audits.

Safe deposit box billing and renewals are part of the duties. This position emphasizes attention to detail to protect members and enable teams to get it right the first time.

Qualifications

• Reviewing reports, account and loan documents, and file maintenance changes.
• Identifying policy exceptions and following up until issues are resolved.
• Assisting with annual branch audits.

Responsibilities

• Reviewing reports, account and loan documents, and file maintenance changes.
• Identifying policy exceptions and following up until each issue is resolved.
• Managing safe deposit box billing and renewals.
• Completing research and requests in our FIS and check systems.
• Assisting with annual branch audits.

Job description

Argent Credit Union is seeking a Quality Assurance Specialist in N Chesterfield, VA to ensure member accounts and loan files are accurate, complete, and compliant. The role involves reviewing reports, account and loan documents, and file maintenance, identifying policy exceptions, and assisting with annual branch audits.

Safe deposit box billing and renewals are part of the duties. This position emphasizes attention to detail to protect members and enable teams to get it right the first time.