Quality Assurance Specialist

Argent Federal Credit Union; Virginia; On-site; USD 39,000 - 59,000; Full time

Job summary

Argent Credit Union in Chesterfield, VA is seeking a Quality Assurance Specialist to help ensure our member accounts and loan files are accurate, complete, and compliant.

You will lead our daily quality control efforts by reviewing reports, account and loan documents, and file maintenance changes, and by identifying policy exceptions and following up until each issue is resolved. This role also handles safe deposit box billing, research in FIS and check systems, and supports annual branch audits.

Responsibilities

• Reviewing reports, account and loan documents, and file maintenance changes
• Identifying policy exceptions and following up until each issue is resolved
• Managing safe deposit box billing and renewals
• Completing research and requests in our FIS and check systems
• Assisting with annual branch audits

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Assurance Specialist

N Chesterfield, VA, US

1 Attachments

4 days ago Requisition ID: 1168

Salary Range: $18.74 To $28.12 Annually

Quality Assurance Specialist – Argent Credit Union

Make Every Detail Count
Do you take pride in getting every detail right? Argent Credit Union is seeking a Quality Assurance Specialist to help ensure our member accounts and loan files are accurate, complete, and compliant.

What You7ll Do
In this role, you7ll lead our daily quality control efforts by:

• Reviewing reports, account and loan documents, and file maintenance changes
• Identifying policy exceptions and following up until each issue is resolved
• Managing safe deposit box billing and renewals
• Completing research and requests in our FIS and check systems
• Assisting with annual branch audits

Why YourWork Matters
Your attention to detail helps protect our members and the credit union while enabling our teams to get it right the first time.