Detail-Oriented Admin & Customer Support Specialist

FrankCrum Staffing; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

FrankCrum Staffing in Tampa, FL is seeking a detail-oriented Administrative Support Specialist to keep daily office operations running smoothly and to deliver exceptional customer service in a fast-paced environment. You will handle phones, data entry, invoicing, and filing, while coordinating with Accounting, Office Manager, and other teams.

The role emphasizes organization, proactive communication, and the ability to multitask.

Qualifications

• 2+ years of administrative, office support, or customer service experience preferred.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Process customer orders and service requests.
• Enter and maintain accurate data in company systems.
• Coordinate order updates and communicate with internal teams.
• Manage customer invoices, email correspondence, and incoming mail.
• Maintain organized electronic and paper filing systems.
• Assist with special projects and additional office tasks as needed.

Skills

Communication

Organization

Multitasking

Independence

Customer service

Tools

MS Office

ERP/CRM

Job description

FrankCrum Staffing in Tampa, FL is seeking a detail-oriented Administrative Support Specialist to keep daily office operations running smoothly and to deliver exceptional customer service in a fast-paced environment. You will handle phones, data entry, invoicing, and filing, while coordinating with Accounting, Office Manager, and other teams.

The role emphasizes organization, proactive communication, and the ability to multitask.