Detail-Driven Field Service Coordinator

Stowers Machinery Corporation; Pompano Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Stowers Machinery Corporation in Pompano Beach, FL seeks a Service Coordinator to support the Service Manager by processing field service work orders, tracking reports, and maintaining repair histories. This role emphasizes accuracy, compliance, and timely admin tasks in a busy office setting.

Candidates should be proficient with word processing and spreadsheet software, possess strong communication skills, and familiarity with Dealer Business System or similar systems.

Qualifications

• Proficiency with word processing and spreadsheet software.
• Strong verbal, written, and interpersonal communication skills.
• Knowledge of equipment, supplies, and procedures.
• Familiarity with Dealer Business System or similar systems.
• Three years of experience in a service-related role.
• Strong organizational and attention-to-detail skills.

Responsibilities

• Review labor, mileage, and parts on work orders for accuracy.
• Process service work orders, including opening, closing, and making changes.
• Review machine repair history for possible warranty coverage.
• Process purchase orders and outside invoices promptly.
• Maintain field service work order history folders.
• Ensure service reports are written and corrected as needed.
• Answer telephone promptly and professionally.
• Perform tasks accurately and efficiently, following directions.

Skills

Word processing & spreadsheets

Verbal, written & interpersonal comms

Knowledge of equipment, supplies & pro

Dealer Business System familiarity

Three years service-related experience

Attention to detail

Education

High school diploma or equivalent

Tools

Dealer Business System

Job description

Stowers Machinery Corporation in Pompano Beach, FL seeks a Service Coordinator to support the Service Manager by processing field service work orders, tracking reports, and maintaining repair histories. This role emphasizes accuracy, compliance, and timely admin tasks in a busy office setting.

Candidates should be proficient with word processing and spreadsheet software, possess strong communication skills, and familiarity with Dealer Business System or similar systems.