Desktop Technician 2

TALENT Software Services; Cameron Park (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

TALENT Software Services is seeking a Desktop Technician to install, configure, and administer Windows desktops in Cameron Park, CA. The role includes setting up user accounts, VPN/LDAP access, and resolving desktop issues for local and remote staff.

The ideal candidate has 2–4 years of experience and solid Windows OS knowledge, with willingness to provide occasional off-hours support.

Qualifications

• Associate's degree in a technical field is required.
• 2–4 years of relevant experience is required.
• Strong knowledge of Windows OS and desktop configuration.

Responsibilities

• Install, configure, and administer Windows desktops.
• Assist in software/hardware lifecycle: research, packaging, QA, deployment prep.
• Set up new users with desktop config, email, LDAP, and VPN accounts.
• Support local and remote employees with desktop issues and access to internal services.
• Troubleshoot software issues on desktops/laptops.
• Some off hours support may apply.

Skills

Desktop troubleshooting

Remote support

Windows OS knowledge

Education

Associate's degree

Tools

VPN

LDAP

Job description

The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Job Responsibilities

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
• Troubleshoot software issues on employees desktops/laptops
• Some off hours support for may apply

Qualifications

• Associate's degree in a technical field such as computer science, computer engineering or related field required
• 2-4 years experience required
• Knowledge of Windows OS
• Experience with desktop installation and configuration
• Experience troubleshooting desktop issues as well as mobile devices