Desktop Support Technician

Creative Solutions Services, LLC; Latham (NY); On-site; USD 33,062 - 44,083; Full time

Benefits offered by this job

medical insurance

dental insurance

vision insurance

life insurance

AD&D insurance

disability plans

Employee Assistance Program

paid holidays (up to 6 days annually)

paid time off (minimum of 10 days)

paid parental leave (minimum of 10 =)

401(k)

FSA/HSA pre-tax benefits

Job summary

CompucomStaffing is seeking a Desktop Support Technician for an onsite role in Latham, NY to provide end-user IT support. This is a 3-month contract with potential for extensions.

The ideal candidate will troubleshoot hardware, software, wireless, and connectivity issues, image machines, and perform standard hardware replacements while supporting manufacturing and sales teams.

Qualifications

• Minimum 3 to 5+ years of experience required.
• Basic Network background.
• Proficient in Win11, laptops, and desktops.
• Basic Apple knowledge.
• Support for manufacturing division and sales.
• Strong customer soft skills.
• Certifications are preferred, but not required.
• Manufacturing experience desired with ability to work with tools.

Responsibilities

• Troubleshoot hardware, software, wireless, and connectivity issues.
• Image machines.
• Perform standard hardware replacement.

Skills

3-5+ years experience

Basic Network

Win11 proficiency

Laptops & desktops

Apple knowledge

Manufacturing support

Customer soft skills

Certifications preferred

Manufacturing tools familiarity

Job description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Latham, NY and provide end-user support. The ideal candidate is dependable and presentable, the face of the IT department. This is a 3-month Contract with the possibility of quarterly extensions.

Duties and Responsibilities

• Troubleshoot hardware, software, wireless, and connectivity issues
• Image machines
• Perform standard hardware replacement

Skills and Qualifications

• Minimum 3 to 5+ years of experience
• Basic Network background
• Proficient in Win11, laptops, and desktops
• Basic Apple knowledge
• Supporting manufacturing division and sales
• Strong customer soft skills
• Certifications are preferred, but not required
• Manufacturing experience is highly desired and ability to work with tools

Wage Range

The rate for this position is between $24.00 - $32.00 per hour, unlesslocal minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• AD&D insurance
• disability plans
• Employee Assistance Program
• paid holidays (up to 6 days annually)
• paid time off (minimum of 10 days annually)
• paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

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