Desktop Support Technician — Mac/Windows Expert (12-Month)

Signify Technology; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Signify Technology seeks a hands-on Desktop Support Technician to join its on-site IT team in San Diego for a 12-month contract (extendable) with potential conversion to FTE. You will support a mixed Mac and Windows user base, handling hardware, software, connectivity, and mobile devices, with a walk-up desk and ticket queue.

Responsibilities include end-to-end issue resolution, documentation, and participation in small IT projects as the environment grows, requiring strong communication and a

Qualifications

• 3+ years of desktop support or service desk experience.
• Mac and Windows hardware/software troubleshooting.
• Experience with AD and endpoint security tooling.

Skills

Desktop support

Mac & Windows

Communication

Face-to-face support

End-user support

Time management

Education

Bachelor's degree

Tools

Workspace ONE/AirWatch

ServiceNow

Zoom

Slack

Microsoft Office

Google Workspace

Job description

Signify Technology seeks a hands-on Desktop Support Technician to join its on-site IT team in San Diego for a 12-month contract (extendable) with potential conversion to FTE. You will support a mixed Mac and Windows user base, handling hardware, software, connectivity, and mobile devices, with a walk-up desk and ticket queue.

Responsibilities include end-to-end issue resolution, documentation, and participation in small IT projects as the environment grows, requiring strong communication and a