Desktop Support Technician – Contract

The Finders; Phoenix (AZ); On-site; USD 36,000 - 41,000; Full time

Job summary

The Finders is seeking an On-site, contract Desktop Support Technician in Northwest Phoenix to deliver hardware and software support to a large user base across multiple locations. You will handle in-person, email, and phone support daily, participate in large refresh projects, imaging, and asset management. Candidates should have a CompTIA A Certification, 4+ years of enterprise IT support experience, and the ability to lift 50 lbs.

US citizenship or GC required. Monday–Friday, 8am–5pm on-site.

Qualifications

• CompTIA A Certification
• Other certifications a plus — Network , Security , etc.
• Must have at least 4 years of professional, hands-on, enterprise IT support experience and have experience supporting up to 1000 users
• Must be able to work in-office Monday — Friday 8am-5pm
• Must be able to work independently, have great communication skills, and able to lift 50lbs.
• Must be US Citizen or Green Card holder to be considered

Responsibilities

• Overseeing refresh projects
• Ticket management / Documentation
• Image Creation
• WDS/MDT
• Refresh
• Office 365
• Intune
• Windows 10/11
• Asset Management
• Patching
• Provisioning
• Active Directory
• VPN / Networking
• Endpoint config management a plus
• Azure a plus
• Troubleshooting
• Customer Service

Skills

Communication skills

CompTIA A Certification

Tools

WDS/MDT

Office 365

Intune

Active Directory

Azure

VPN

Job description

In this On-site, Contract Desktop Support role located in Northwest Phoenix, you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, have stability & growth potential, and the timing couldn’t be better!

Company Information:

• Been in business for over 100 years
• Employs over 1000 people across the United States
• W2 Full-time, Contract or possibly Contract to Hire Opportunity
• Must be able to work On-site M-F 8am-5pm – 85029

Hourly range: W2 $26/hr – $30/hr depending on experience

Responsibilities:

• The Desktop Support Technician’s primary function is to provide hardware and software desktop support to 1000 users geographically dispersed across multiple locations in the United States.
• The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.
• In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.

Background Profile:

• CompTIA A Certification
• Other certifications a plus — Network , Security , etc.
• Must have at least 4 years of professional, hands‑on, enterprise IT support experience and have experience supporting up to 1000 users
• Must be able to work in-office Monday — Friday 8am-5pm
• Must be able to work independently, have great communication skills, and able to lift 50lbs.
• Must be US Citizen or Green Card holder to be considered

Responsibilities are:

• Overseeing refresh projects
• Ticket management / Documentation
• Image Creation
• WDS/MDT
• Refresh
• Office 365
• Intune
• Windows 10/11
• Asset Management
• Patching
• Provisioning
• Active Directory
• VPN / Networking
• Endpoint config management a plus
• Azure a plus
• Troubleshooting
• Customer Service