Desktop Support Technician

Insight Global

Sacramento (CA)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

Insight Global is seeking a Desktop Support Technician to assist a major banking client during a remodel at the corporate office in Sacramento, CA.

The role requires 1–2 years of desktop support experience, strong customer service, and proficiency with Windows 11, ticketing systems, and hands-on hardware setup. This on-site position emphasizes reliable issue resolution and excellent user communication.

Qualifications

1–2 years of desktop support experience.
Experience with Windows 11 and migration.
Experience assembling/desassembling desktops, monitors, printers, wiring.
Experience with tier 1 and tier 2 issues.

Skills

Desktop support

Windows 11

Customer service

Troubleshooting

Communication

Tools

Ticketing systems

Job description

Job Description

One of our top banking clients is looking to hire a Desktop Support Technician to help out with their remodeling at the corporate office.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

1-2 years of desktop support technician
experience with windows 11 and windows 11 migration
experience assembling and dissembling desktops (monitors, printers, wiring, cabling)
experience with ticketing systems
excellent customer service experience
experience with tier 1 & tier 2 level issues