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A leading university is seeking a Desktop Support Technician to provide comprehensive technical support within a higher education setting. The role demands strong communication, a service-oriented approach, and the ability to assist with hardware and software issues promptly.
Desktop Support Technician Job ID: Location: Main Campus - UCR
8AM - 5PM
Information Technology
$61,784 - $94,064
Full-time(100%)
Info Technology Solutions
Lily Barger
Open Until Filled
The Desktop Support Technician will provide high-level technical support to students, staff, and faculty, including hardware and software installation, diagnosis, and repair. The role requires excellent communication skills, a customer service focus, and the ability to work collaboratively within a higher education environment. Responsibilities include supporting hardware and software issues, documenting system requirements, managing hardware/software deployment, and ensuring timely support via call and ticket queues.
This position requires on-site work, occasional travel, and background checks. UC Riverside is committed to diversity and equal opportunity employment.