Desktop Support Technician

TEKsystems; North Carolina; On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems is seeking an IT Support Engineer to provide hands-on desktop, network, and server support in Kinston, NC, with a contract-to-hire path. You will work onsite, engage with manufacturing and corporate teams, and help drive regional IT initiatives.

The role emphasizes Active Directory, Windows 11, server management, and end-user support. Strong communication and independent problem-solving are essential, with a schedule around 7:00 AM–4:00 PM or 8:00 AM–5:00 PM.

Qualifications

• Experience in IT support, systems administration, or infrastructure support.
• Strong knowledge of Active Directory, Windows 11, server management and administration.
• Excellent communication and customer service skills.
• Ability to work independently and manage a wide range of technical issues.
• Experience in manufacturing environments preferred; AS400 exposure a plus.
• Degree in Computer Science, IT, Business, or related field preferred, but equivalent experience will be considered.

Responsibilities

• Provide hands-on support for desktop, hardware, software, and network issues.
• Manage and support Windows environments, Active Directory, and server infrastructure.
• Troubleshoot printer, workstation, and infrastructure challenges.
• Assist with device imaging, user account management, and ticket resolution within SLAs.
• Partner with site leadership to convey requirements to project teams.
• Support IT projects, upgrades, and rollouts across facilities.

Skills

IT support

End-user support

Communication skills

Independent work

Education

Degree in Computer Science or IT or related field

Tools

Active Directory

Windows 11

Server management

Hardware troubleshooting

Device imaging

Job description

Job Description

IT Support Engineer (Contract-to-Hire) | Kinston, NC

Are you an experienced IT professional who enjoys being the go-to technical resource and making a direct impact on business operations? We're partnering with a growing manufacturing organization seeking an IT Support Engineer to provide hands-on support for key facilities in North Carolina while helping drive IT initiatives across the Southeast region.

This is a unique opportunity for someone who thrives in a highly visible role, enjoys solving a wide variety of technical challenges, and wants the chance to grow into broader regional support responsibilities over time.

What You'll Do

As the primary on-site IT support resource, you'll be responsible for supporting end users, infrastructure, and technology initiatives in a manufacturing and corporate environment. You'll work closely with business stakeholders and project teams to ensure technology solutions meet operational needs.

Responsibilities include:

• Providing hands-on support for desktop, hardware, software, and network-related issues
• Managing and supporting Windows environments, Active Directory, and server infrastructure
• Troubleshooting everything from printer and workstation issues to more complex infrastructure challenges
• Assisting with device imaging, user account management, and ticket resolution within defined SLAs
• Partnering with site leadership to understand business needs and communicate requirements to project and technical teams
• Supporting IT projects, upgrades, and technology rollouts
• Serving as a trusted IT resource for multiple facilities across the region

What We're Looking For

• Experience in IT support, systems administration, or infrastructure support
• Strong knowledge of:
  • Active Directory
  • Windows 11
  • Server management and administration
  • Hardware troubleshooting and end-user support
  • Device imaging and ticket management
• Excellent communication and customer service skills
• Ability to work independently and manage a wide range of technical issues
• Experience supporting manufacturing environments is highly preferred
• Exposure to AS400 systems or coding/programming concepts is a plus
• Degree in Computer Science, Information Technology, Business, or related field preferred, but equivalent experience will be considered

Why This Opportunity?

• Contract-to-hire opportunity with long-term growth potential
• High-visibility role with the opportunity to expand support responsibilities across the Southeast region
• Work with both manufacturing and corporate teams
• Stable Monday-Friday schedule with flexibility (7:00 AM-4:00 PM or 8:00 AM-5:00 PM)

Location

Kinston, NC (Fully Onsite)

Some travel may be required to support additional facilities, offering the opportunity to broaden your impact and experience across the organization.

If you're looking for a role where you can take ownership, build relationships across the business, and play a key part in supporting critical operations, we'd love to hear from you!

Job Type & Location

This is a Contract to Hire position based out of Kinston, NC.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kinston,NC.

Application Deadline

This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

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