Desktop Support Technician

Lensa; Nashua (NH); On-site; USD 56,000 - 90,000; Full time

Job summary

A leading company in IT Services seeks a Desktop Support Technician in Nashua, NH, responsible for maintaining and repairing equipment, troubleshooting issues, and ensuring effective communication with customers. The role requires a High School Diploma and substantial experience in PC hardware and software. Competitive salary range from $56,195 to $89,912 and comprehensive employee benefits included.

Benefits

Health, dental, and vision insurance

401(k) savings plan

Disability coverage

Life and accident insurance

Employee assistance program

Legal plan

Paid time off and holidays

Qualifications

• 5 years work experience or equivalent.
• Extensive knowledge of PC Hardware and Windows OS.
• Working knowledge of network infrastructure and Linux OS.

Responsibilities

• Installs, operates, maintains, and repairs equipment.
• Troubleshoots and diagnoses malfunctions.
• Maintains effective customer communications.

Skills

PC Hardware

Windows OS

M365

Network Infrastructure

Linux OS

Communication Skills

Education

High School Diploma

Associates Degree in IT or Computer Science

Bachelor Degree in IT or Computer Science

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa is the leading career site for job seekers at every stage of their career. Our client, BAE Systems USA, is seeking professionals in Nashua, NH. Apply via Lensa today!

Job Description

Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. May be needed to provide Service Desk support during surge periods

Required Education, Experience, & Skills

High School Diploma and5years work experience or equivalent experience

Extensive knowledge of PC Hardware

Extensive knowledge of Window OS (Win10 Win11)

Excellent Working Knowledge of M365 and OneDrive Environments.

Excellent verbal and written communication skills.

Working knowledge of network infrastructure network routers, switches, WAPs, protocols

Working knowledge of Linux OS

Preferred Education, Experience, & Skills

Associates Degree in Information Technology or Computer Science with 3 yrs. experience

Bachelor Degree in Information Technology or Computer Science with 2 yrs. experience

CompTIA A certified

Working knowledge of ServiceNow ticketing system.

Pay Information

Full-Time Salary Range: $56195 - $89912

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Desktop Support Technician

109571BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x

Sign in to set job alerts for “Desktop Support Technician” roles.

Service Desk Specialist / IT Support Specialist Overview

Concord, MA $85,000.00-$100,000.00 1 month ago

Desktop Support in Tewksbury, Massachusetts

Desktop Support in Andover, Massachusetts

Desktop Support Specialist (Lawrence, MA)

Lawrence, MA $53,000.00-$60,000.00 2 days ago

Desktop Support in Woburn, Massachusetts

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.