Desktop Support Technician

California Jobs; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the tech services industry is seeking a Desktop Support Technician for a 12+ month contract in Los Angeles, CA. This role involves providing exceptional technical support, troubleshooting complex IT issues, and collaborating with teams to optimize IT services. Competitive hourly rates and benefits are offered, along with opportunities for career growth in a dynamic environment.

Benefits

Competitive Salary

Stellar Benefits (Medical, Dental, Vision, Life Insurance)

Flexible Schedule

Job Stability

Career growth

Qualifications

• Minimum 1 year of experience in a similar role.
• Proven experience with Kronos, Footprints, Windows 10, and COMPTIA.
• Strong knowledge of computer systems, networks, and IT security.

Responsibilities

• Provide first-rate technical support to all staff.
• Diagnose and troubleshoot software and hardware issues.
• Manage and maintain the ticketing system and time management system.

Skills

Problem-solving

Customer service

Communication

IT security

Education

Relevant IT certifications

Tools

Kronos

Footprints

Windows 10

COMPTIA

Job description

Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

This Jobot Consulting Job is hosted by: Robert Reyes
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $31 - $40 per hour

A bit about us:

Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

Apply today to learn more about this 12+ month consulting role.

Why join us?

Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!
Competitive W2 or C2C contract rates
Work with a high perform EMPO within a leading HIT setting.
Competitive Salary$$
Stellar Benefits (Medical, Dental Vision, Life Insurance)
Flexible Schedule
Job Stability
Career growth
The position offers a competitive salary
If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.

Job Details

Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

Job Details:
As a Consulting Desktop Support Technician, you will be an integral part of our Tech Services team, providing exceptional technical support for our clients. This role requires a dynamic individual who can thrive in a fast-paced, high-tech environment, meeting challenges head-on with innovative solutions. You'll be the go-to person for resolving complex technical issues, ensuring our clients can continue their day-to-day operations seamlessly. If you are passionate about technology, customer service, and problem-solving, we want to hear from you!

Responsibilities:

• Provide first-rate technical support to all staff, ensuring that their IT issues are resolved promptly and efficiently.
• Diagnose and troubleshoot software and hardware issues, including operating systems (Windows 10), applications, and network connectivity.
• Manage and maintain the ticketing system (Footprints) and time management system (Kronos), ensuring all issues are logged, tracked, and resolved in a timely manner.
• Develop and implement IT policies and best practices to optimize the efficiency and security of the system.
• Collaborate with the IT team and other departments to manage and execute IT projects.
• Provide training and support to end-users for IT applications and hardware.
• Keep abreast of the latest developments in IT technology and maintain up-to-date knowledge of COMPTIA.

Qualifications:

• Minimum 1 years of experience in a similar role in the Tech Services industry.
• Proven experience with Kronos, Footprints, Windows 10, and COMPTIA.
• Strong knowledge of computer systems, networks, and IT security.
• Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues.
• Strong communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Exceptional customer service skills, with a focus on delivering high-quality technical support.
• Ability to work independently and as part of a team, managing multiple tasks simultaneously.
• Relevant IT certifications are a plus.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.