Desktop Support Technician
TEKsystems
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Benefits offered by this job
Job summary
TEKsystems in Houston, TX is seeking an IT Support Contractor to provide on-site technical support at correctional medical clinics. The role requires hands-on hardware and network troubleshooting across multiple sites, with a focus on timely issue resolution.
Candidates should be comfortable traveling between sites, configuring desktops, printers, and network gear, and collaborating with vendors. This contract role offers dynamic work and opportunities to support essential healthcare facilities.
Qualifications
- Hands-on IT support experience across desktop hardware and software.
- Travel to multiple on-site locations within the Houston area will be required.
- Healthcare or correctional facility IT experience is a plus.
Responsibilities
- Provide on-site technical support for desktops, laptops, printers, scanners and other hardware.
- Troubleshoot local network and broadband connectivity issues.
- Install and test network, telephone, and video cabling.
- Collaborate with vendors to implement new technologies in facilities.
- Maintain and deploy system images per departmental standards.
- Assist staff with software and hardware functionality.
- Monitor desktop, server, and network performance and report findings.
- Ensure compliance with internal controls and reporting structures.
Skills
Tools
Job description
1.) Desktop & Network Troubleshooting Experience (5+ years on Experience)
2.) Knowledge in System Administration from an Helpdesk/Active Directory Standpoint (2-5 years of Experience)
3.) Cabling & Physical Hardware Setup - Knowledge in CAT5/CAT6 Cables, Fiber Termination Experience
We are looking for an IT Support Contractor to provide on‑site technical support and serve as an IT liaison within correctional medical clinics located in Houston, Texas. This role is ideal for individuals who enjoy hands‑on technical work across multiple locations and prefer a dynamic work environment over a traditional desk job. Veterans transitioning from military service are strongly encouraged to apply.
- Provide technical support for desktop computers, laptops, printers, scanners, and other hardware.
- Troubleshoot and resolve local network and broadband connectivity issues.
- Perform cable installations for network, telephone, and video systems.
- Collaborate with vendors to implement and support new technologies within the facilities.
- Maintain and deploy system images in accordance with departmental standards.
- Assist staff with software and hardware functionality.
- Monitor and report on desktop, server, and network performance to technicians and management.
- Ensure compliance with internal controls and reporting structures.
- Remote desktop tools (e.g., VNC)
- Microsoft Active Directory & Group Policy Objects
- Windows Server administration
- Networking technologies: T1, Fiber Optics, Ethernet switches, Cisco routers
- Wireless access point configuration and support
- Symantec Ghost for imaging and deployment
- Software deployment and terminal emulation tools
- Support for laser and desk jet printers, scanners
- Experience with electronic time capture systems
- Desktop, Troubleshooting, Technical support, Deployment
- Desktop,Troubleshooting,Technical support
- Comfortable working independently with minimal supervision.
- Enjoys traveling between multiple sites and working in varied environments.
- Strong troubleshooting and problem‑solving skills.
- Excellent communication and collaboration abilities.
- Prior experience in IT support, especially in healthcare or correctional settings, is a plus.
Intermediate Level
This is a Contract position based out of Galveston, TX.
The pay range for this position is $30.00 - $30.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness
- Accident, and Hospital
- 401(k) Retirement Plan
- Pre‑tax and Roth post‑tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long‑term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Galveston,TX.
This position is anticipated to close on Oct 18, 2026.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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