Desktop Support Technician

Motion Recruitment; Charleroi (Washington County); On-site; USD 42,000 - 62,000; Full time

Job summary

A leading recruitment firm is seeking a Desktop Support Technician for a 4-month contract in Charleroi, PA. The role involves maintaining and troubleshooting computer systems and providing excellent customer service. Ideal candidates will have 3-6 years of experience and A+ Certification. This is a fantastic opportunity to be part of a dynamic team in a multibillion-dollar company.

Qualifications

• 3-6 years supporting PC hardware and software.
• Strong understanding of IT services and products.
• Ability to navigate between buildings to support users.

Responsibilities

• Maintain, troubleshoot, and repair computer systems.
• Document, upgrade, or replace hardware and software.
• Support user account information and train employees.

Skills

Customer service skills

PC troubleshooting

PC imaging

Deployment

Ability to lift 50 lbs

Education

A+ Certification

Job description

Join to apply for the Desktop Support Technician role at Motion Recruitment.

Our client is seeking a Desktop Support Technician for a 4-month contract in Charleroi, PA 15022.

Applicants must be authorized to work in the US on a full-time basis now and in the future.

The client is a multibillion-dollar company providing managed services, technology, and consulting to enable digital workplaces for businesses of all sizes. Join their team to deliver personalized experiences in a collaborative environment.

Contract Duration: 4 months

Required Skills & Experience

• 3-6 years supporting PC hardware and software
• Strong understanding of IT services and products, including troubleshooting, PC imaging, deployment, and IMAC
• Customer service skills and experience
• Ability to lift 50 lbs.
• Ability to navigate between buildings and the production floor to support users
• Excellent customer service skills

Desired Skills & Experience

• Experience supporting mobile data plans, networks, and devices
• A+ Certification

Responsibilities

• Maintain, troubleshoot, and repair computer systems, hardware, and peripherals
• Document, upgrade, or replace hardware and software
• Support and maintain user account information
• Train employees, analyze and repair product failures, and manage parts replacement
• Resolve network connection issues and track network connections
• Escalate issues when necessary
• Represent the company professionally and communicate effectively with customers and colleagues

Posted By: Kenny Edgerton

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Staffing and Recruiting