Desktop Support Tech I - Remote & Growth

OnBrand24; Savannah (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage Options

Paid Time-Off

Regular Raises

Work-at-Home Opportunities

Advancement Opportunities

Fun, Engaging Work Environment

Cash and Prize Contests

Job summary

A rapidly growing business process outsourcing company is looking for a Desktop Support Technician I in Savannah, GA. This role involves providing technical support, installing hardware and software, and assisting users with IT issues. Ideal candidates should have a background in customer service and a relevant IT degree. The work environment is dynamic, with opportunities for advancement and flexibility in scheduling.

Qualifications

• Desktop Support or IT Help Desk experience required.
• Strong proficiency in troubleshooting complex problems.
• Excellent written and oral communication skills.

Responsibilities

• Provide onsite and remote technical support.
• Install and configure new hardware and software.
• Manage desktop hardware and software inventory.

Skills

Problem recognition

Troubleshooting

Customer Service

Interpersonal Skills

Communication

Education

Associate’s degree in Computer Science or Information Technology

Tools

Telephony skills

Basic networking

Job description

A rapidly growing business process outsourcing company is looking for a Desktop Support Technician I in Savannah, GA. This role involves providing technical support, installing hardware and software, and assisting users with IT issues. Ideal candidates should have a background in customer service and a relevant IT degree. The work environment is dynamic, with opportunities for advancement and flexibility in scheduling.