Desktop Support & Hardware Technician - Entry Level

MSI; Pooler (GA); On-site; USD 46,200 - 52,500; Full time

Benefits offered by this job

Referral Bonus

Annual Bonuses

Medical, Dental, and Vision Insurance

401(k) Plan with Matching

Tuition Reimbursement

Paid Time Off

Job summary

MSI is seeking a Hardware Technician located in Pooler, Georgia. The role involves providing first level support, performing desktop repairs, and maintaining systems across corporate and remote offices. Ideal candidates have a high school education (college coursework preferred) along with 2+ years in a similar role. The position offers full-time employment and competitive pay, with additional benefits including medical insurance, paid time off, and tuition reimbursement.

Qualifications

• 2+ years’ experience in a similar role.
• Good understanding of TCP/IP Networking and VPN.
• In-depth knowledge of Active Directory domain administration.
• Experience with smartphone and iPad device configuration and administration.
• Good oral and written English communication skills.

Responsibilities

• Perform desktop/laptop repairs and upgrades as necessary.
• Assist users remotely to resolve issues.
• Conduct operating system and application upgrades.
• Troubleshoot complex system problems.
• Support help desk and PC support.

Skills

TCP/IP Networking

VPN

MS Office Suite

Problem-solving

Active Directory

Windows 10

Remote Desktop

Smartphone/iPad Administration

Communication Skills

Education

High School Education

College Coursework

Tools

Printers

Faxes

Projectors

Televisions

Job description

MSI is seeking a Hardware Technician located in Pooler, Georgia. The role involves providing first level support, performing desktop repairs, and maintaining systems across corporate and remote offices. Ideal candidates have a high school education (college coursework preferred) along with 2+ years in a similar role. The position offers full-time employment and competitive pay, with additional benefits including medical insurance, paid time off, and tuition reimbursement.