IT Helpdesk Specialist: End-User Support & AD

Arete Technologies, Inc.; Radnor (Delaware County); On-site; USD 42,000 - 58,000; Full time

Job summary

A leading IT consulting firm in Delaware County is seeking skilled professionals for an IT Service Desk role. The position requires previous IT Service Desk experience and skills in supporting end-user technology, including Active Directory and Microsoft Office. Excellent communication and customer service skills are essential. Join a team dedicated to providing exceptional support while working within a flexible environment. Competitive compensation is offered.

Qualifications

• Previous IT Service Desk experience required.
• Experience with hardware, printers, phones, and software support.
• Active Directory knowledge for user administration.

Responsibilities

• Incorporate IT Service Desk operational tasks.
• Assist users with technology issues and queries.
• Manage and resolve technical support tickets.

Skills

End user technology support

Active Directory

Microsoft Office proficiency

Excellent communication

Strong customer service skills

Job description

A leading IT consulting firm in Delaware County is seeking skilled professionals for an IT Service Desk role. The position requires previous IT Service Desk experience and skills in supporting end-user technology, including Active Directory and Microsoft Office. Excellent communication and customer service skills are essential. Join a team dedicated to providing exceptional support while working within a flexible environment. Competitive compensation is offered.